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1. Emergency Services: Terms for emergency or out-of-hours repairs, used when offering 24/7 services

2. Specialized Equipment: Terms related to specialized diagnostic or repair equipment, used for high-end or specialized vehicles

3. Storage Terms: Terms for vehicle storage when repairs require extended time, used for longer repairs

4. Transportation Services: Terms for pickup and delivery services, used when offering transport options

5. Third-Party Services: Terms for outsourced specialized services, used when subcontractors are involved

6. Extended Warranty Options: Additional warranty packages, used when offering extended coverage

7. Maintenance Program: Terms for ongoing maintenance services, used for service contracts

1. Schedule A - Service Price List: Detailed breakdown of standard service costs and labor rates

2. Schedule B - Parts Price List: List of commonly used parts and their prices

3. Schedule C - Vehicle Inspection Report: Standard form for initial vehicle condition assessment

4. Schedule D - Warranty Terms: Detailed warranty terms and conditions for parts and labor

5. Schedule E - Service Authorization Form: Standard form for customer approval of additional repairs

6. Appendix 1 - Quality Standards: Reference to applicable UAE quality standards and certifications

7. Appendix 2 - Workshop Policies: General workshop policies and procedures