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1. Parties: Identification of the parties: Software Company (Principal) and Channel Partner, including full legal names and registration details
2. Background: Context of the agreement, brief description of the software products, and the purpose of the channel partnership
3. Definitions: Definitions of key terms used throughout the agreement, including technical terms, commercial terms, and specific UAE legal requirements
4. Appointment and Territory: Scope of partner's appointment, designated territory, and nature of the relationship (non-exclusive/exclusive)
5. Partner Rights and Obligations: Detailed responsibilities of the partner, including sales targets, marketing obligations, and customer support requirements
6. Principal Rights and Obligations: Software company's commitments, including product supply, technical support, and training provisions
7. Financial Terms: Commission structure, payment terms, currency, invoicing, and VAT considerations
8. Intellectual Property Rights: Protection of software IP, licensing terms, and usage restrictions
9. Confidentiality: Protection of confidential information and trade secrets
10. Term and Termination: Duration of agreement, renewal terms, and termination provisions
11. Data Protection and Privacy: Compliance with UAE data protection laws and data handling requirements
12. Governing Law and Jurisdiction: UAE law as governing law and jurisdiction for dispute resolution
1. Marketing and Promotion: Detailed marketing requirements and co-branding guidelines, included when partner has significant marketing responsibilities
2. Training Requirements: Specific training obligations and certification requirements, included for technical products requiring specialized knowledge
3. Service Level Agreement: Performance metrics and service levels, included when partner provides technical support
4. Insurance Requirements: Specific insurance coverage requirements, included for high-value contracts or when handling sensitive data
5. Source Code Escrow: Source code protection arrangements, included for critical software implementations
6. Localization Requirements: Requirements for Arabic language support and local customization, included when targeting government or specific sectors
7. Non-Compete Provisions: Restrictions on competing activities, included when sharing sensitive market information or technology
8. Change Control Process: Procedures for managing changes to products or terms, included for complex technical implementations
1. Schedule 1 - Products and Services: Detailed list of software products and associated services covered by the agreement
2. Schedule 2 - Commission Structure: Detailed commission rates, tiers, and calculation methods
3. Schedule 3 - Performance Targets: Specific sales targets, KPIs, and measurement criteria
4. Schedule 4 - Technical Requirements: Technical specifications, system requirements, and integration guidelines
5. Schedule 5 - Support Services: Support level definitions, response times, and escalation procedures
6. Schedule 6 - Territory Definition: Detailed description of geographical territory and market segments
7. Appendix A - Reporting Templates: Standard templates for sales reporting and performance tracking
8. Appendix B - Marketing Guidelines: Brand guidelines and approved marketing materials
9. Appendix C - Training Program: Training curriculum and certification requirements
Information Technology
Software Development
Technology Distribution
Cloud Services
Enterprise Software
E-commerce
Digital Solutions
Telecommunications
System Integration
Managed Services
Legal
Sales
Business Development
Partner Relations
Commercial
Compliance
Technical Support
Finance
Operations
Product Management
Chief Executive Officer
Commercial Director
Channel Sales Manager
Partner Relations Manager
Business Development Manager
Legal Counsel
Compliance Officer
Sales Director
Technical Account Manager
Partner Success Manager
Chief Revenue Officer
Contract Manager
Regional Sales Director
Partner Development Manager
Chief Technology Officer
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