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End User Agreement

End User Agreement Template for United Arab Emirates

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Key Requirements PROMPT example:

End User Agreement

I need an End User Agreement for a new mobile gaming app launching in the UAE in March 2025, which will include in-app purchases and user-generated content features.

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Document background
This End User Agreement is essential for businesses operating in the UAE's digital space, providing a legally binding framework for the relationship between service providers and users. It is specifically designed to comply with UAE federal laws, including Federal Law No. 15 of 2020 on Consumer Protection and Federal Decree-Law No. 46 of 2021 on Electronic Transactions. The document is crucial when launching or operating digital services, software products, or online platforms in the UAE market. It covers essential aspects such as user rights, data protection, service terms, and dispute resolution while incorporating specific UAE legal requirements. This agreement should be used whenever a company offers digital products or services to users in the UAE, whether in a B2C or B2B context.
Suggested Sections

1. Parties: Identification of the service provider/licensor and the end user/licensee

2. Background: Context of the agreement, nature of the product/service being provided

3. Definitions: Key terms used throughout the agreement, ensuring clarity and consistent interpretation

4. Grant of License/Service Access: Scope of user rights, terms of access, and usage permissions

5. User Obligations: User responsibilities, acceptable use policies, and restrictions

6. Service Provider Obligations: Provider's commitments regarding service delivery, support, and maintenance

7. Data Protection and Privacy: Handling of personal data, privacy policies, and compliance with UAE data protection laws

8. Intellectual Property Rights: Ownership and protection of IP, licensing terms, and restrictions on use

9. Payment Terms: Fees, payment methods, and billing procedures if applicable

10. Term and Termination: Duration of agreement, renewal terms, and termination conditions

11. Liability and Indemnification: Limitation of liability, warranties, and indemnification provisions

12. Governing Law and Jurisdiction: Specification of UAE law application and dispute resolution procedures

Optional Sections

1. Service Level Agreement: Include when offering specific performance guarantees or uptime commitments

2. Third-Party Integration: Include when the service interfaces with third-party products or services

3. Enterprise User Provisions: Include for business/enterprise versions with additional terms for organizational use

4. Free Trial Terms: Include when offering trial periods or freemium versions

5. Export Control: Include when the product/service is subject to international trade restrictions

6. Age Restrictions: Include when the service has specific age requirements or youth protection measures

7. User Content: Include when users can create, upload, or share content through the service

8. Affiliate Program Terms: Include when offering referral or affiliate programs

Suggested Schedules

1. Schedule 1 - Service Description: Detailed description of the product/service features and functionality

2. Schedule 2 - Fee Schedule: Detailed pricing information, payment tiers, and additional charges

3. Schedule 3 - Technical Requirements: System requirements, supported devices, and technical specifications

4. Schedule 4 - Support Services: Details of technical support, maintenance, and customer service provisions

5. Appendix A - Acceptable Use Policy: Detailed guidelines for acceptable use of the service

6. Appendix B - Privacy Policy: Detailed privacy practices and data handling procedures

7. Appendix C - Service Level Metrics: Detailed performance metrics and service level commitments if applicable

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok成人版 | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions

























































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Relevant Industries

Technology

Software Development

E-commerce

Digital Services

Financial Services

Healthcare Technology

Educational Technology

Media and Entertainment

Cloud Services

Mobile Applications

Enterprise Software

Consumer Electronics

Online Gaming

Digital Content Distribution

Telecommunications

Relevant Teams

Legal

Compliance

Product Development

Information Technology

Customer Success

Risk Management

Operations

Software Development

Privacy and Data Protection

User Experience

Business Development

Technical Support

Digital Operations

Relevant Roles

Legal Counsel

Chief Legal Officer

Compliance Manager

Product Manager

Software Development Manager

Chief Technology Officer

Customer Success Manager

Risk Manager

Operations Director

Digital Services Manager

Contract Administrator

IT Director

Privacy Officer

Business Development Manager

User Experience Designer

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks, 聽Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination, 聽Severance Pay, Governing Law, Entire Agreemen

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