tiktok成人版

Business Level Agreement Template for Austria

Create a bespoke document in minutes, 聽or upload and review your own.

4.6 / 5
4.8 / 5

Let's create your Business Level Agreement

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Get your first 2 documents free

Your data doesn't train Genie's AI

You keep IP ownership聽of your information

Key Requirements PROMPT example:

Business Level Agreement

"I need a Business Level Agreement under Austrian law for a strategic partnership between a software development company and a manufacturing firm, with specific focus on digital transformation initiatives and joint IP development, planned to commence from March 2025."

Document background
The Business Level Agreement serves as a foundational document for establishing strategic business partnerships under Austrian law. It is typically used when organizations need to formalize their business relationship at a strategic level, setting out high-level commitments and objectives without delving into operational details that would be covered in service level agreements. The document incorporates requirements from both Austrian national law (including the ABGB and UGB) and relevant EU regulations, making it suitable for both domestic and international business relationships. It is particularly valuable for long-term strategic partnerships, joint ventures, or complex business relationships where multiple service agreements may exist underneath the main framework. The BLA includes governance structures, performance review mechanisms, and risk allocation frameworks while maintaining the flexibility needed for evolving business relationships.
Suggested Sections

1. Parties: Identification and details of the contracting business entities

2. Background: Context of the business relationship and purpose of the agreement

3. Definitions: Definitions of key terms used throughout the agreement

4. Term and Duration: Period of the agreement, including commencement date and renewal terms

5. Business Objectives: Clear statement of shared business goals and strategic objectives

6. Scope of Collaboration: Overview of business areas covered by the agreement

7. Mutual Commitments: High-level commitments and responsibilities of each party

8. Governance Structure: Framework for managing the business relationship, including steering committees and escalation paths

9. Performance Reviews: Process and frequency of reviewing business performance and relationship health

10. Communication Protocol: Agreed channels and procedures for formal communication

11. Confidentiality: Protection and handling of confidential information

12. Intellectual Property Rights: Ownership and usage rights of IP in the context of the collaboration

13. Liability and Indemnification: Allocation of risks and responsibilities between parties

14. Termination: Conditions and process for ending the agreement

15. Dispute Resolution: Process for resolving disagreements and conflicts

16. General Provisions: Standard legal clauses including governing law, amendments, and notices

Optional Sections

1. Data Protection: Specific section required when collaboration involves significant data sharing or processing

2. Financial Terms: Include when the agreement involves direct financial commitments or revenue sharing

3. Quality Assurance: Required when specific quality standards or certifications need to be maintained

4. Compliance Requirements: Include when specific regulatory or industry compliance obligations need to be addressed

5. Business Continuity: Required when service continuity is critical to the business relationship

6. Exit Management: Include when complex transition arrangements are needed for agreement termination

7. Force Majeure: Include when specific circumstances for non-performance need to be defined

8. Insurance Requirements: Required when specific insurance coverage needs to be maintained by either party

Suggested Schedules

1. Schedule 1 - Business Objectives and KPIs: Detailed description of business objectives and key performance indicators

2. Schedule 2 - Governance Framework: Detailed governance structure, meeting cadence, and key stakeholders

3. Schedule 3 - Escalation Matrix: Detailed escalation procedures and contact information

4. Schedule 4 - Communication Plan: Detailed communication protocols and responsible parties

5. Appendix A - Key Contacts: List of key personnel and their roles from both parties

6. Appendix B - Reporting Templates: Standard templates for performance reporting and reviews

7. Appendix C - Compliance Requirements: Detailed compliance obligations and certification requirements

8. Appendix D - Exit Plan Template: Framework for managing contract termination and transition

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok成人版 | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions


















































Clauses








































Relevant Industries

Information Technology

Manufacturing

Financial Services

Healthcare

Telecommunications

Professional Services

Logistics and Supply Chain

Energy and Utilities

Retail and Consumer Goods

Automotive

Pharmaceuticals

Construction and Engineering

Media and Entertainment

Education and Training

Relevant Teams

Legal

Commercial

Business Development

Operations

Strategy

Procurement

Risk Management

Compliance

Corporate Development

Partner Management

Executive Leadership

Contract Management

Business Operations

Relevant Roles

Chief Executive Officer

Chief Operating Officer

Chief Commercial Officer

Business Development Director

Strategic Partnerships Manager

Legal Counsel

Contract Manager

Commercial Director

Head of Operations

Chief Strategy Officer

Business Relationship Manager

Alliance Manager

Head of Procurement

Risk Manager

Compliance Officer

General Counsel

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks, 聽Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination, 聽Severance Pay, Governing Law, Entire Agreemen

Find the exact document you need

Business Service Level Agreement

An Austrian-law governed agreement defining service levels, performance metrics, and delivery standards between business entities, compliant with Austrian commercial law and EU regulations.

find out more

Team Slas

An Austrian law-compliant Service Level Agreement template for managing team performance metrics and service standards.

find out more

SaaS SLA

An Austrian law-governed SLA for SaaS services defining service levels, performance metrics, and compliance requirements.

find out more

SLA Production Support

An Austrian law-governed Service Level Agreement defining terms and metrics for production support services, including response times and performance standards.

find out more

SLA Contract Management

An Austrian law-governed Service Level Agreement (SLA) Contract Management framework defining service delivery terms, performance metrics, and operational requirements between contracting parties.

find out more

SLA 999

Austrian law-compliant Service Level Agreement template defining service standards, performance metrics, and accountability measures.

find out more

SLA

An Austrian law-governed Service Level Agreement defining service standards, performance metrics, and remedies between service provider and customer.

find out more

Internal SLA

Austrian-law governed Internal Service Level Agreement defining service standards and performance metrics between internal departments.

find out more

99.99 SLA In Minutes

An Austrian law-governed Service Level Agreement (SLA) guaranteeing 99.99% service uptime with strict performance metrics and compliance requirements.

find out more

SLA Change Management

An Austrian law-compliant framework for managing SLA changes, defining procedures and responsibilities for service level modifications.

find out more

SLA Request

An Austrian law-governed Service Level Agreement (SLA) Request document establishing service performance standards and metrics between provider and recipient.

find out more

Default SLA

An Austrian law-governed Service Level Agreement template defining service standards, performance metrics, and remedies for service delivery relationships.

find out more

API SLA

An Austrian law-governed Service Level Agreement for API services, defining performance commitments and operational requirements while ensuring compliance with EU regulations.

find out more

SLA Type

An Austrian law-governed agreement defining service performance standards, metrics, and delivery commitments between service provider and recipient.

find out more

SLA Telecom

An Austrian law-governed telecommunications Service Level Agreement defining service standards, performance metrics, and remedies for telecommunications services provision.

find out more

Managed Services Service Level Agreement

Austrian law-governed Service Level Agreement defining performance metrics and obligations for managed IT services provision.

find out more

SLA Base

An Austrian law-governed Service Level Agreement (SLA) template defining core service standards and performance metrics between provider and recipient.

find out more

Itil Service Level Agreement

An Austrian-law governed ITIL Service Level Agreement defining IT service delivery standards and performance requirements between service provider and client.

find out more

Improved SLA

An enhanced Service Level Agreement template compliant with Austrian law, defining comprehensive service levels and performance metrics with enforceable remedies.

find out more

Agency SLA

An Austrian law-governed Service Level Agreement for commercial agency relationships, establishing performance standards and compliance requirements.

find out more

SLA Production

Austrian-law governed Service Level Agreement template for production services, compliant with Austrian industrial standards and regulations.

find out more

Tier 3 SLA

High-availability (99.999%) Service Level Agreement under Austrian law for mission-critical services with comprehensive performance and support commitments.

find out more

SLA Uptime

Austrian law-compliant Service Level Agreement establishing uptime guarantees and performance metrics for digital service provision.

find out more

SLA (Healthcare)

Austrian healthcare service level agreement template incorporating local healthcare regulations and EU compliance requirements for medical service delivery.

find out more

Simple SLA

An Austrian-law governed Service Level Agreement defining service standards, performance metrics, and mutual obligations between provider and customer.

find out more

Normal SLA

An Austrian law-governed Service Level Agreement defining service standards, performance metrics, and remedies between service provider and customer.

find out more

Task SLA

An Austrian law-governed agreement defining performance metrics and service levels for specific tasks, including delivery requirements and compliance standards.

find out more

SLA Warehouse

An Austrian law-governed agreement setting service levels and operational requirements for warehouse services between a provider and client.

find out more

SLA Training

An Austrian law-governed Service Level Agreement for professional training services that defines performance metrics and delivery standards.

find out more

SLA Storage

An Austrian-law governed Service Level Agreement defining terms, conditions, and performance metrics for data storage services.

find out more

SLA Server Uptime

An Austrian law-governed Service Level Agreement establishing server uptime commitments, measurement criteria, and compensation mechanisms.

find out more

SLA Database

An Austrian law-governed Service Level Agreement for database services, defining performance metrics and compliance requirements under Austrian and EU regulations.

find out more

SLA Audit

An Austrian law-compliant template for conducting and documenting Service Level Agreement (SLA) audits, incorporating local and EU regulatory requirements.

find out more

Security Level Agreement

An Austrian law-governed agreement establishing security requirements, performance metrics, and compliance obligations between parties, incorporating both national and EU regulatory requirements.

find out more

Quality SLA

An Austrian-law governed Quality Service Level Agreement defining service standards, performance metrics, and remedies between service provider and customer.

find out more

Latency SLA

An Austrian law-governed Service Level Agreement establishing latency performance standards, measurement methods, and remedies for digital services.

find out more

Guaranteed SLA

An Austrian law-governed agreement establishing guaranteed service levels with specific performance metrics and remedies for service failures.

find out more

Premium SLA

An Austrian law-governed Premium Service Level Agreement defining enhanced service standards, support levels, and performance guarantees for critical business services.

find out more

Performance SLA

An Austrian law-governed agreement establishing measurable service performance levels between provider and recipient, with specific metrics and consequences for non-compliance.

find out more

Office SLA

An Austrian law-governed Service Level Agreement for office services, defining performance standards and service delivery requirements.

find out more

Minimum SLA

An Austrian law-governed agreement establishing minimum service performance standards, metrics, and remedies between service provider and recipient.

find out more

Marketing SLA

An Austrian law-governed agreement setting performance standards and metrics for marketing services, ensuring compliance with local regulations and GDPR.

find out more

Finance SLA

An Austrian law-governed Service Level Agreement for financial services, establishing service standards and regulatory compliance requirements.

find out more

Development SLA

An Austrian-law governed Service Level Agreement for software development projects, establishing performance metrics and delivery requirements.

find out more

Demo SLA

An Austrian law-governed Service Level Agreement defining service performance standards, metrics, and remedies between provider and customer.

find out more

Delivery SLA

Austrian law-governed Service Level Agreement establishing performance metrics and standards for delivery services, with associated remedies for non-compliance.

find out more

Level 3 SLA

An Austrian law-governed Level 3 Service Level Agreement defining premium service commitments and performance standards for mission-critical operations.

find out more

Data Slas

An Austrian-law governed agreement defining service levels and compliance requirements for data-related services and processing activities, incorporating both local and EU regulatory requirements.

find out more

Critical SLA

An Austrian law-governed Critical SLA defining essential service commitments, performance requirements, and regulatory compliance for high-priority services.

find out more

Computer SLA

An Austrian-law governed Computer Service Level Agreement defining IT service delivery terms, performance metrics, and compliance requirements.

find out more

Service Level Agreement Management

An Austrian law-governed agreement defining and managing service levels, performance metrics, and delivery standards between service provider and recipient.

find out more

Availability SLA

An Austrian law-governed Service Level Agreement defining service availability commitments, measurement methods, and remedies for service disruptions.

find out more

Ticketing SLA

An Austrian law-governed Service Level Agreement for ticketing system services, defining performance metrics and support standards.

find out more

Service Level Agreement Document

An Austrian-law governed agreement defining service delivery standards, performance metrics, and remedies between service provider and customer, compliant with Austrian and EU regulations.

find out more

Service Level Agreement Cyber Security

Austrian law-compliant Cybersecurity Service Level Agreement template covering security services, performance metrics, and compliance requirements.

find out more

Firewall SLA

An Austrian law-governed Service Level Agreement for firewall services, defining performance metrics and security requirements while ensuring compliance with EU regulations.

find out more

Enterprise SLA

An Austrian law-governed Service Level Agreement defining enterprise service standards, performance metrics, and remedies between provider and customer.

find out more

SLA Vendor

An Austrian law-governed Service Level Agreement defining service standards, metrics, and remedies between vendor and customer.

find out more

SLA Application

Austrian law-compliant Service Level Agreement for application services, defining performance metrics and service delivery standards with GDPR compliance.

find out more

Service Level Agreement Pricing

An Austrian law-governed Service Level Agreement Pricing document outlining service pricing terms, performance metrics, and financial arrangements between service providers and clients.

find out more

Marketing Service Level Agreement

An Austrian law-governed agreement defining marketing service levels, performance metrics, and delivery standards between a marketing service provider and client.

find out more

High Availability SLA

An Austrian law-governed Service Level Agreement establishing high-availability service commitments and performance requirements for critical business operations.

find out more

Business Level Agreement

An Austrian-law governed strategic agreement that establishes high-level business relationships and mutual commitments between organizations, aligned with Austrian commercial law and EU regulations.

find out more

Industry Standard SLA

Austrian law-compliant Service Level Agreement template for defining and governing professional service delivery standards and performance metrics.

find out more

HR SLA

An Austrian-law governed HR Service Level Agreement defining performance standards and compliance requirements for HR service delivery.

find out more

SLA For Website Development

Austrian-law governed SLA for website development services, defining performance metrics and delivery requirements.

find out more

Current SLA

An Austrian law-governed Service Level Agreement defining service standards, performance metrics, and obligations between service provider and recipient.

find out more

Insurance SLA

An Austrian law-governed Insurance Service Level Agreement establishing insurance coverage terms and service performance standards for corporate clients.

find out more

Service Level Agreement Web Development

Austrian-law governed Service Level Agreement template for web development services, defining performance metrics and service standards.

find out more

Resolution SLA

An Austrian law-governed Resolution SLA defining incident response commitments and service level metrics between service provider and customer.

find out more

Platform SLA

An Austrian law-governed Service Level Agreement defining platform service commitments, performance standards, and compliance requirements for platform services.

find out more

Customer Service Level Agreement

An Austrian law-governed agreement defining service delivery standards, performance metrics, and obligations between service provider and customer.

find out more

SLA Supplier

Austrian law-compliant Service Level Agreement template for supplier-customer relationships, defining service standards and performance metrics.

find out more

IP Service Level Agreement

Austrian-law governed IP Service Level Agreement defining service standards and performance metrics for IP-based services.

find out more

Hosting Service Level Agreement

An Austrian law-governed agreement defining hosting service terms, performance metrics, and compliance requirements between a service provider and client.

find out more

Application SLA

An Austrian law-governed service level agreement specifying performance metrics and obligations for application services, including GDPR compliance and service delivery standards.

find out more

SLA Digital Marketing

An Austrian-law governed Service Level Agreement for digital marketing services, establishing performance metrics and compliance with EU/Austrian regulations.

find out more

Internet SLA

Austrian Internet Service Level Agreement defining guaranteed service levels and compliance with Austrian telecommunications law and EU regulations.

find out more

SLA Banking

Austrian-law governed Service Level Agreement for banking services, establishing performance standards and operational requirements while ensuring compliance with Austrian and EU banking regulations.

find out more

Multi Level Service Agreement

An Austrian law-governed agreement establishing tiered service levels with corresponding performance metrics and obligations.

find out more

Service Level Agreement Website

An Austrian law-governed agreement defining website performance standards, availability metrics, and service obligations for website hosting and maintenance.

find out more

Call Center Service Level Agreement

An Austrian-law governed Service Level Agreement establishing terms and performance metrics for call center services, ensuring compliance with local and EU regulations.

find out more

Service Level Agreement Uptime

An Austrian law-governed Service Level Agreement defining uptime commitments, measurement metrics, and compensation mechanisms for service availability.

find out more

Guaranteed Uptime SLA

An Austrian law-governed service level agreement establishing guaranteed uptime commitments, performance metrics, and compensation mechanisms for technical services.

find out more

Outsourcing Service Level Agreement

An Austrian law-governed agreement defining service levels and requirements for outsourced services, ensuring compliance with local and EU regulations.

find out more

Response Time Service Level Agreement

An Austrian law-governed agreement establishing service response time commitments, measurements, and remedies for service level breaches.

find out more

Logistics Service Level Agreement

An Austrian law-governed agreement defining service levels and performance requirements for logistics services, including KPIs and operational standards.

find out more

Cloud Service Level Agreement

An Austrian law-governed agreement defining cloud service delivery terms, performance metrics, and compliance requirements for cloud service providers and customers.

find out more

Backup Service Level Agreement

An Austrian law-governed agreement defining terms and performance metrics for data backup services, ensuring compliance with local and EU regulations.

find out more

Data Center Service Level Agreement

Austrian-law governed Data Center Service Level Agreement defining service standards and operational requirements under Austrian and EU regulations.

find out more

Master Service Level Agreement

An Austrian law-governed master agreement establishing core terms and service levels for ongoing service provision between provider and customer.

find out more

Procurement Service Level Agreement

An Austrian law-governed agreement defining procurement terms, service levels, and performance requirements between contracting authority and service provider.

find out more

Service Level Agreement For Software Development

An Austrian law-governed agreement defining service levels and performance requirements for software development services, including development, maintenance, and support obligations.

find out more

Service Level Agreement Reporting

An Austrian law-compliant agreement defining requirements and procedures for Service Level Agreement reporting, including metrics, formats, and compliance measures.

find out more

Database Service Level Agreement

An Austrian law-governed agreement defining performance metrics and service standards for database services, including GDPR compliance measures.

find out more

Operational Level Agreement

An Austrian law-governed Operational Level Agreement defining internal service delivery relationships and performance standards between organizational departments.

find out more

Internal Service Level Agreement

An Austrian law-governed agreement defining service standards and responsibilities between internal departments of an organization.

find out more

Download our whitepaper on the future of AI in Legal

By providing your email address you are consenting to our Privacy Notice.
Thank you for downloading our whitepaper. This should arrive in your inbox shortly. In the meantime, why not jump straight to a section that interests you here: /our-research
Oops! Something went wrong while submitting the form.

骋别苍颈别鈥檚 Security Promise

Genie is the safest place to draft. Here鈥檚 how we prioritise your privacy and security.

Your documents are private:

We do not train on your data; 骋别苍颈别鈥檚 AI improves independently

All data stored on Genie is private to your organisation

Your documents are protected:

Your documents are protected by ultra-secure 256-bit encryption

Our bank-grade security infrastructure undergoes regular external audits

We are ISO27001 certified, so your data is secure

Organizational security

You retain IP ownership of your documents

You have full control over your data and who gets to see it

Innovation in privacy:

Genie partnered with the Computational Privacy Department at Imperial College London

Together, we ran a 拢1 million research project on privacy and anonymity in legal contracts

Want to know more?

Visit our for more details and real-time security updates.