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General Terms Of Contract

General Terms Of Contract Template for Austria

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Key Requirements PROMPT example:

General Terms Of Contract

"I need General Terms of Contract under Austrian law for my e-commerce business launching in March 2025, selling sustainable fashion products to both consumers and retailers, with specific focus on return policies and digital payment processing."

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Document background
General Terms Of Contract under Austrian law are essential standardized agreements that businesses use to establish consistent rules for their transactions with customers and business partners. These terms must comply with Austrian legal requirements, including the ABGB (Civil Code), KSchG (Consumer Protection Act), and UGB (Business Code), as well as relevant EU regulations. The document is particularly crucial for businesses operating in Austria or with Austrian customers, as it must address specific local legal requirements while maintaining fairness and transparency in commercial relationships. The terms typically cover contract formation, service delivery, payment terms, liability provisions, and dispute resolution, with special attention to consumer protection requirements when used in B2C contexts.
Suggested Sections

1. 1. General Provisions: Identifies the contracting business and establishes the scope and applicability of the GTCs

2. 2. Contract Formation: Details how contracts are formed, including offer and acceptance processes

3. 3. Prices and Payment Terms: Specifies pricing structure, payment methods, due dates, and consequences of late payment

4. 4. Delivery and Performance: Outlines terms for delivery of goods or performance of services, including timeframes and conditions

5. 5. Rights and Obligations of the Parties: Details the main rights and obligations of both the business and customers

6. 6. Warranty and Liability: Specifies warranty terms, limitation of liability, and complaint procedures in compliance with Austrian law

7. 7. Contract Duration and Termination: States contract duration, renewal terms, and termination conditions

8. 8. Data Protection: Addresses data protection and privacy in compliance with GDPR and Austrian DSG

9. 9. Final Provisions: Includes choice of law, jurisdiction, severability clause, and written form requirements

Optional Sections

1. Digital Services: Include when offering online services or digital content, addressing specific requirements under the E-Commerce Act

2. Intellectual Property Rights: Include when the business needs to protect IP rights or license content to customers

3. Return Policy: Include for B2C contracts involving physical goods, detailing return processes and costs

4. Subscription Terms: Include for recurring services or subscription-based business models

5. Special Conditions for B2B: Include when GTCs apply to both B2C and B2B relationships, specifying different terms for business customers

6. Force Majeure: Include to address extraordinary circumstances affecting contract performance

7. Quality Assurance: Include when offering products or services with specific quality standards or certifications

Suggested Schedules

1. Price List: Detailed pricing information, including any surcharges or special rates

2. Service Level Agreement: Specific performance metrics and service levels, particularly relevant for B2B relationships

3. Data Processing Agreement: Required when processing personal data on behalf of customers under GDPR

4. Technical Requirements: Technical specifications or system requirements for products or services

5. Withdrawal Form: Mandatory form for B2C contracts allowing consumers to exercise their right of withdrawal

6. Additional Terms for Specific Products/Services: Product or service-specific terms that supplement the main GTCs

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok成人版 | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions






































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Relevant Industries

Retail

E-commerce

Software and Technology

Professional Services

Manufacturing

Financial Services

Healthcare

Telecommunications

Hospitality

Construction

Education

Transport and Logistics

Consumer Goods

Digital Services

Consulting

Relevant Teams

Legal

Compliance

Sales

Customer Service

Operations

Risk Management

Commercial

Business Development

Contract Administration

Customer Experience

General Management

Relevant Roles

Legal Counsel

Compliance Officer

Business Development Manager

Sales Director

Customer Service Manager

E-commerce Manager

Operations Director

Risk Manager

Commercial Director

Contract Administrator

General Manager

Managing Director

Chief Legal Officer

Chief Commercial Officer

Customer Experience Manager

Industries







Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks, 聽Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination, 聽Severance Pay, Governing Law, Entire Agreemen

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