This Point of Sale Contract is essential for businesses operating in Austria that require standardized terms for their retail transaction systems. The document is specifically designed to comply with Austrian commercial law, including the Austrian Civil Code (ABGB) and Commercial Code (UGB), while incorporating necessary provisions for EU regulations such as GDPR. It is typically used when implementing new POS systems or updating existing ones, covering crucial aspects such as payment processing, data security, receipt generation, and cash register compliance. The contract addresses both the technical and legal requirements for modern retail operations, including electronic payment processing and customer data handling. It's particularly important in the context of Austria's strict regulations regarding electronic cash registers and receipt requirements.
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1. Parties: Identification of the seller (business) and buyer, including full legal names, business registration details, and addresses
2. Background: Brief context of the sale relationship and purpose of the agreement
3. Definitions: Key terms used throughout the contract, including technical terms related to POS systems and payment processing
4. Scope of Sale: Description of goods/services being sold, including any limitations or restrictions
5. Price and Payment Terms: Pricing structure, payment methods, and processing fees
6. Point of Sale System: Technical specifications and operational requirements of the POS system
7. Data Protection and Security: GDPR compliance measures and data handling procedures
8. Warranties and Returns: Product warranties and return policies in compliance with Austrian consumer law
9. Receipt Requirements: Specifications for receipt generation and storage as per Austrian regulations
10. Liability and Indemnification: Limitation of liability and indemnification provisions
11. Term and Termination: Duration of the agreement and termination conditions
12. Governing Law: Confirmation of Austrian law application and jurisdiction
1. Electronic Payment Processing: Include when the POS system includes electronic payment processing, detailing security measures and compliance requirements
2. Training and Support: Include when the seller provides POS system training or ongoing technical support
3. Multiple Location Provisions: Include when the agreement covers multiple retail locations
4. Integration Services: Include when POS system needs to be integrated with other business systems
5. Maintenance Services: Include when hardware maintenance services are part of the agreement
6. Loyalty Program Integration: Include when the POS system includes customer loyalty program features
7. Currency Handling: Include for international retailers or those handling multiple currencies
1. Schedule A - Equipment Specifications: Detailed technical specifications of POS hardware and software
2. Schedule B - Payment Processing Terms: Specific terms and conditions for payment processing, including fee structures
3. Schedule C - Service Level Agreement: Performance metrics and support response times
4. Schedule D - Data Security Protocol: Detailed security measures and compliance requirements
5. Schedule E - Training Manual: Staff training procedures and system operation guidelines
6. Appendix 1 - Pricing Schedule: Detailed breakdown of all costs and fees
7. Appendix 2 - Maintenance Schedule: Regular maintenance and update requirements
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