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1. Crisis Management: Procedures for handling social media crises and emergency response - include for high-profile clients or sensitive industries

2. Influencer Collaboration: Terms for managing influencer partnerships - include when influencer marketing is part of the services

3. Content Storage and Archiving: Requirements for maintaining content archives - include for regulated industries or when required by client policy

4. Competition Restrictions: Non-compete and exclusivity provisions - include when working with competing brands is a concern

5. Training and Support: Provisions for training client staff - include when knowledge transfer is part of the service

6. White Labeling: Terms for white-label services - include when agency services are being resold

7. Third-Party Tool Usage: Terms for use of third-party social media tools - include when specific tools are central to service delivery

1. Schedule A - Service Level Agreement: Detailed metrics, response times, and performance standards

2. Schedule B - Fee Schedule: Detailed breakdown of fees, rates, and payment terms

3. Schedule C - Platforms and Accounts: List of social media platforms and accounts covered by the agreement

4. Schedule D - Content Calendar Template: Template for content planning and scheduling

5. Schedule E - Reporting Template: Standard format for performance reports and analytics

6. Schedule F - Brand Guidelines: Client's branding requirements and social media voice guidelines

7. Appendix 1 - Data Processing Agreement: GDPR-compliant data processing terms and procedures

8. Appendix 2 - Emergency Contact List: Contact information for crisis management and urgent approvals