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Supply Of Services Agreement

Supply Of Services Agreement Template for Austria

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Key Requirements PROMPT example:

Supply Of Services Agreement

"I need a Supply of Services Agreement for providing IT infrastructure management services to an Austrian healthcare provider, starting March 2025, with specific focus on GDPR compliance and data security provisions for handling patient data."

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Document background
The Supply of Services Agreement is essential for businesses operating in Austria that engage external service providers or offer services to other organizations. This contract type is designed to comply with Austrian legal requirements, including the ABGB (Austrian Civil Code), UGB (Commercial Code), and relevant EU regulations such as the GDPR. It is commonly used when establishing long-term service relationships, outsourcing business functions, or engaging professional service providers. The agreement includes comprehensive provisions covering service scope, performance standards, payment terms, liability, data protection, and dispute resolution mechanisms. It's particularly important for documenting complex service arrangements where clear definitions of responsibilities, service levels, and risk allocation are crucial for successful business relationships.
Suggested Sections

1. Parties: Identification and details of the contracting parties, including company registration numbers and authorized representatives

2. Background: Context of the agreement and brief description of the parties' intentions

3. Definitions: Definitions of key terms used throughout the agreement

4. Scope of Services: Detailed description of the services to be provided, including performance standards and deliverables

5. Term and Termination: Duration of the agreement, renewal provisions, and termination rights

6. Fees and Payment Terms: Pricing structure, payment schedule, invoicing requirements, and late payment consequences

7. Service Provider's Obligations: Key responsibilities and commitments of the service provider

8. Client's Obligations: Key responsibilities and commitments of the client

9. Performance Standards: Quality standards, KPIs, and service levels to be maintained

10. Intellectual Property Rights: Ownership and usage rights of pre-existing and newly created IP

11. Confidentiality: Protection of confidential information and trade secrets

12. Data Protection: GDPR compliance and data processing obligations

13. Liability and Indemnification: Limitation of liability, indemnification obligations, and insurance requirements

14. Force Majeure: Provisions for unforeseen circumstances preventing performance

15. Governing Law and Jurisdiction: Specification of Austrian law as governing law and jurisdiction for disputes

16. General Provisions: Standard boilerplate clauses including severability, entire agreement, and amendments

Optional Sections

1. Service Level Agreement (SLA): Detailed service levels and performance metrics, recommended for complex technical services

2. Change Control: Procedures for requesting and implementing changes to services, useful for long-term or complex service arrangements

3. Transition Services: Provisions for handover of services at the start or end of the agreement, important for complex service transitions

4. Business Continuity: Disaster recovery and business continuity requirements, crucial for critical services

5. Compliance with Laws: Specific regulatory compliance obligations, important for regulated industries

6. Personnel Requirements: Specific qualifications or security clearance requirements for service provider's personnel

7. Audit Rights: Client's rights to audit service provider's performance and compliance, important for regulated industries

8. Subcontracting: Rules and restrictions regarding the use of subcontractors

9. Export Control: Necessary for services involving international data transfers or technology

10. Environmental Requirements: Sustainability and environmental compliance obligations, relevant for services with environmental impact

Suggested Schedules

1. Schedule 1 - Service Description: Detailed technical specifications and scope of services

2. Schedule 2 - Service Levels: Detailed performance metrics, measurement methods, and remedies

3. Schedule 3 - Charges: Detailed pricing structure, rates, and payment terms

4. Schedule 4 - Key Personnel: Details of key staff members and their roles

5. Schedule 5 - Data Processing Agreement: GDPR-compliant data processing terms and details

6. Schedule 6 - Change Control Procedure: Detailed process for managing changes to services

7. Schedule 7 - Security Requirements: IT and physical security requirements and procedures

8. Appendix A - Form of Change Order: Template for documenting agreed changes

9. Appendix B - Reports: Templates and specifications for required service reports

10. Appendix C - Contact Details: List of key contacts and escalation procedures

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok成人版 | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions






































Clauses







































Relevant Industries

Information Technology

Professional Services

Management Consulting

Facilities Management

Healthcare Services

Financial Services

Engineering Services

Marketing and Advertising

Telecommunications

Business Process Outsourcing

Education and Training

Research and Development

Environmental Services

Legal Services

Human Resources Services

Relevant Teams

Legal

Procurement

Operations

Finance

Risk and Compliance

Commercial

Project Management

Account Management

Business Development

Service Delivery

Vendor Management

Contract Administration

Relevant Roles

Legal Counsel

Procurement Manager

Contract Manager

Commercial Director

Operations Manager

Chief Financial Officer

Risk Manager

Compliance Officer

Project Manager

Account Manager

Business Development Manager

Service Delivery Manager

Chief Operating Officer

General Counsel

Vendor Management Specialist

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks, 聽Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination, 聽Severance Pay, Governing Law, Entire Agreemen

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