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The Terms of Business Agreement serves as a foundational document for businesses operating in Austria, establishing the legal framework for commercial relationships with customers and clients. This document is essential for any business providing goods or services in the Austrian market, as it must comply with specific requirements under Austrian law, including the ABGB, UGB, and relevant EU regulations. The agreement typically covers crucial aspects such as service scope, pricing, liability, data protection, and dispute resolution. It's particularly important for businesses engaging in regular transactions with customers, whether B2B or B2C, and needs to be carefully drafted to ensure enforceability under Austrian jurisdiction while protecting the business's interests and maintaining compliance with consumer protection laws where applicable.

1. Parties: Identification of the business providing the terms (supplier) and specification of the types of customers these terms apply to

2. Background: Brief context of the business relationship and purpose of the terms

3. Definitions: Key terms used throughout the agreement defined for clarity and consistency

4. Scope of Services: Detailed description of the services or products provided under these terms

5. Order Process: Procedure for placing and accepting orders

6. Pricing and Payment Terms: Fees, payment methods, payment terms, and billing procedures

7. Delivery and Performance: Terms regarding delivery of goods or performance of services

8. Customer Obligations: Responsibilities and commitments required from the customer

9. Intellectual Property Rights: Protection and ownership of intellectual property

10. Confidentiality: Obligations regarding confidential information

11. Data Protection: GDPR compliance and data processing terms

12. Liability and Indemnification: Limitations of liability and indemnification provisions

13. Term and Termination: Duration of the agreement and termination provisions

14. Force Majeure: Provisions for unforeseeable circumstances

15. Governing Law and Jurisdiction: Austrian law as governing law and jurisdiction details