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Agreement Between Customer And Supplier

Agreement Between Customer And Supplier Template for Australia

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Key Requirements PROMPT example:

Agreement Between Customer And Supplier

"I need an Agreement Between Customer And Supplier for my technology company based in Sydney, which will be supplying cloud-based software services to enterprise customers across Australia, with particular focus on data protection and service level guarantees."

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Document background
The Agreement Between Customer And Supplier serves as a foundational document for establishing and managing commercial relationships in the Australian market. This agreement template is designed to meet the requirements of Australian federal and state laws, including the Australian Consumer Law and Competition and Consumer Act 2010. It is suitable for various commercial arrangements, from straightforward product supply to complex service delivery relationships. The document can be adapted for both business-to-business and business-to-consumer contexts, incorporating appropriate protections and obligations for each scenario. It includes essential provisions for commercial terms, performance standards, risk allocation, and dispute resolution, while ensuring compliance with mandatory consumer protections and fair trading requirements.
Suggested Sections

1. Parties: Identifies and provides details of the customer and supplier entities entering into the agreement

2. Background: Sets out the context and purpose of the agreement

3. Definitions: Defines key terms used throughout the agreement

4. Supply of Products/Services: Details the products/services to be provided by the supplier

5. Price and Payment: Specifies pricing, payment terms, invoicing, and payment methods

6. Delivery and Performance: Outlines delivery terms, timeframes, and performance standards

7. Quality and Compliance: Sets quality standards and compliance requirements

8. Warranties: States supplier warranties regarding products/services

9. Liability and Indemnities: Addresses risk allocation between parties

10. Term and Termination: Specifies contract duration and termination rights

11. Confidentiality: Covers protection of confidential information

12. General Provisions: Contains standard boilerplate clauses including governing law, notices, and dispute resolution

Optional Sections

1. Intellectual Property: Include when IP rights need to be addressed, particularly for software or creative services

2. Data Protection: Include when personal data processing is involved

3. Insurance: Include for high-risk supplies or when specific insurance coverage is required

4. Business Continuity: Include for critical supplies or services

5. Change Control: Include for complex or long-term arrangements where changes may be needed

6. Service Levels: Include when specific performance metrics need to be measured

7. Audit Rights: Include when supplier compliance monitoring is required

8. Environmental Compliance: Include when environmental impacts are relevant

9. Modern Slavery Compliance: Include when supply chain risks exist regarding modern slavery

Suggested Schedules

1. Schedule 1 - Products/Services Specification: Detailed description of products/services to be supplied

2. Schedule 2 - Pricing Schedule: Detailed pricing information, including any volume discounts or price adjustment mechanisms

3. Schedule 3 - Service Levels: Detailed service level requirements and measurement criteria

4. Schedule 4 - Key Personnel: Details of key supplier staff assigned to provide the services

5. Schedule 5 - Implementation Plan: Timeline and milestones for service/supply implementation

6. Appendix A - Technical Requirements: Technical specifications or requirements

7. Appendix B - Form of Purchase Order: Standard form for ordering products/services

8. Appendix C - Compliance Requirements: Detailed compliance obligations and standards

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok³ÉÈË°æ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions












































Clauses














































Relevant Industries

Retail

Manufacturing

Technology

Professional Services

Construction

Healthcare

Education

Financial Services

Telecommunications

Energy

Agriculture

Mining

Transportation

Hospitality

Media and Entertainment

Relevant Teams

Legal

Procurement

Commercial

Sales

Operations

Finance

Risk and Compliance

Supply Chain

Customer Service

Business Development

Contract Administration

Relevant Roles

Procurement Manager

Commercial Manager

Contract Manager

Legal Counsel

Business Development Manager

Sales Manager

Operations Manager

Supply Chain Manager

Risk Manager

Compliance Officer

Chief Financial Officer

General Manager

Company Secretary

Customer Service Manager

Account Manager

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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