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1. Parties: Identification of the money transfer service provider and the client, including full legal names and relevant registration/license details
2. Background: Context of the agreement, nature of money transfer services to be provided, and any relevant regulatory status
3. Definitions and Interpretation: Definitions of key terms used throughout the agreement and rules for interpretation
4. Service Terms: Core terms of the money transfer service, including types of transfers permitted, currencies, and service coverage
5. Fees and Charges: Detailed fee structure, including transaction fees, exchange rate margins, and additional charges
6. Compliance Requirements: AML/CTF obligations, customer identification procedures, and regulatory reporting requirements
7. Service Process: Step-by-step process for initiating, processing, and completing transfers
8. Security and Authentication: Security measures, authentication requirements, and fraud prevention procedures
9. Representations and Warranties: Key statements and guarantees made by both parties
10. Privacy and Data Protection: Handling of personal information and compliance with privacy laws
11. Liability and Indemnity: Allocation of risks, limitation of liability, and indemnification provisions
12. Term and Termination: Duration of agreement, renewal terms, and termination rights
13. Dispute Resolution: Process for handling disputes and applicable jurisdiction
14. General Provisions: Standard boilerplate clauses including notices, amendments, and governing law
1. Agent Network: Required when transfers are conducted through third-party agents, defining agent relationships and responsibilities
2. Digital Services: Needed when offering online or mobile transfer services, including platform-specific terms
3. Business Customer Terms: Additional terms specific to business or corporate customers
4. Foreign Exchange Services: Detailed terms for currency exchange services if offered
5. Bulk Transfer Terms: Special provisions for customers requiring regular bulk transfers
6. API Integration: Terms for customers requiring technical integration with the transfer system
7. Credit Terms: Required when offering credit facilities or delayed settlement options
1. Fee Schedule: Detailed breakdown of all fees, charges, and commission structures
2. Service Level Agreement: Specific performance metrics, processing times, and service standards
3. Compliance Procedures: Detailed AML/CTF procedures, identification requirements, and compliance checklists
4. Supported Countries and Currencies: List of countries where services are available and supported currencies
5. Technical Requirements: Technical specifications for system access and security requirements
6. Required Documentation: List of required customer documentation and verification requirements
7. Transaction Limits: Schedule of transaction limits for different customer types and transfer methods
Financial Services
Banking
Fintech
International Trade
Retail
E-commerce
Professional Services
Technology
Telecommunications
Travel and Tourism
Legal
Compliance
Finance
Risk Management
Operations
Treasury
Customer Service
Commercial
Regulatory Affairs
International Business
Payment Operations
Business Development
Compliance Officer
Legal Counsel
Financial Services Manager
Risk Manager
Operations Manager
Treasury Manager
Commercial Director
Chief Financial Officer
Regulatory Affairs Director
Business Development Manager
Customer Service Manager
AML Compliance Manager
International Business Manager
Payment Operations Manager
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