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The Complaint Letter For Wrong Delivery Of Books is an essential document used when customers receive incorrect book orders in Canada. It serves as a formal communication tool between customers and book suppliers, whether traditional bookstores, online retailers, or educational suppliers. This document type is particularly relevant in the context of Canadian consumer protection laws and provincial sale of goods legislation. It should be used when received books don't match the original order specifications, whether in title, quantity, edition, or condition. The letter includes crucial elements such as order references, detailed description of discrepancies, and specific resolution requests. It's designed to initiate a formal complaint process while maintaining professional communication standards and preserving the customer's consumer rights under Canadian law.

1. Sender's Details: Full name, address, contact information, and customer reference number if applicable

2. Recipient's Details: Company name, department, address, and any relevant contact person

3. Date and Reference Information: Current date and order/transaction reference numbers

4. Subject Line: Clear indication that this is a complaint about wrong book delivery

5. Order Details: Specific details about what was ordered (titles, quantities, order date, order number)

6. Description of Error: Clear explanation of what was incorrectly delivered and how it differs from the order

7. Impact Statement: Brief explanation of how this error has affected you

8. Requested Resolution: Clear statement of what action you want the company to take

9. Closing: Professional closing with expected timeframe for response and your signature