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The Complaint Letter To Board of Directors is a crucial governance document used when standard channels of communication or dispute resolution have been exhausted or when issues require direct board attention. This document type is particularly relevant in the Canadian corporate environment, where boards have specific fiduciary duties under federal and provincial legislation. It serves as a formal escalation mechanism for serious concerns such as corporate misconduct, governance issues, or significant operational problems. The letter must be drafted with careful attention to Canadian legal requirements, including corporate governance regulations, privacy laws, and specific industry standards. It's typically used by shareholders, senior executives, employees, or other stakeholders when raising significant concerns that could impact the organization's welfare, compliance, or reputation.

1. Sender's Information: Full contact details of the complainant, including name, address, contact information, and any relevant relationship to the company (e.g., shareholder, employee, customer)

2. Recipient Information: Full details of the Board of Directors, company name, and address

3. Date: Current date of the letter

4. Subject Line: Clear, specific subject line indicating the nature of the complaint

5. Introduction: Brief statement identifying the complainant and their standing to make the complaint

6. Issue Description: Clear, factual description of the complaint, including relevant dates, events, and individuals involved

7. Impact Statement: Description of how the issue has affected the complainant or the company

8. Previous Attempts at Resolution: Documentation of any previous attempts to resolve the issue through other channels

9. Requested Action: Clear statement of the specific action or resolution being requested from the Board

10. Closing: Professional closing statement with expected timeframe for response

11. Signature Block: Formal signature block with complainant's name and title if applicable