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The Letter Complaining About Bad Roads is a formal communication tool used in Canadian jurisdictions when road infrastructure fails to meet acceptable maintenance standards. This document is typically employed when conventional reporting channels have proven ineffective or when a formal record of the complaint is necessary. It should be used when there are significant road defects such as potholes, cracking, poor drainage, or other hazardous conditions that pose risks to public safety or property. The letter must align with local municipal procedures and provincial regulations regarding infrastructure maintenance complaints. It serves multiple purposes: officially documenting the issue, demonstrating due diligence in reporting problems, and potentially establishing a basis for liability claims if damages occur. The document is particularly relevant in Canadian contexts where municipalities have specific obligations under provincial laws to maintain road infrastructure to defined standards.

1. Sender's Contact Information: Full name, address, phone number, and email of the complainant

2. Date: Current date of writing the letter

3. Recipient's Information: Name, title, and address of the relevant municipal authority or department

4. Subject Line: Clear indication that this is a formal complaint about road conditions

5. Introduction: Brief statement identifying yourself and the purpose of the letter

6. Location Details: Specific location of the road problem, including street names, landmarks, and GPS coordinates if available

7. Problem Description: Detailed description of the road conditions and specific issues

8. Impact Statement: Description of how the road conditions affect residents, vehicles, safety, and the community

9. Previous Communications: Reference to any previous reports or communications about this issue

10. Action Request: Clear statement of what action you are requesting from the authorities

11. Closing: Professional closing with a specific timeframe for expected response