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The Medical Collection Letter is a critical document used when standard medical billing efforts have been exhausted and formal collection procedures need to be initiated in Canada. It is typically issued after multiple regular invoices have gone unpaid and before more aggressive collection measures are taken. The letter must carefully balance the disclosure of sufficient information to identify the debt while protecting sensitive medical information under PIPEDA and provincial privacy laws. It includes specific details about the amount owed, service dates, and payment options, while incorporating mandatory collection notices required by Canadian federal and provincial regulations. This document is essential for healthcare providers and collection agencies to maintain compliance while effectively pursuing outstanding medical debts.

1. Sender Information: Full legal name and contact information of the collection agency/healthcare provider

2. Date: Current date of the letter

3. Recipient Information: Debtor's name and address

4. Account Information: Account/reference numbers and basic service information (maintaining medical privacy)

5. Debt Details: Amount owed, service date, and original creditor information

6. Collection Notice Statement: Mandatory legal statement identifying this as a collection attempt

7. Payment Request: Clear statement of amount due and payment deadline

8. Payment Instructions: Methods of payment accepted and how to make payment

9. Consumer Rights Notice: Required legal statements about the debtor's rights under collection laws