The Notice of Intent to Collect Debt is a mandatory document in the Canadian debt collection process, serving as a formal notification before initiating collection activities. It must be issued in compliance with provincial debt collection laws and federal regulations, including PIPEDA for privacy considerations. This document is typically used when initial payment requests have been unsuccessful and the creditor intends to escalate collection efforts. The notice must contain specific information such as debt details, creditor information, and debtor rights, with content requirements varying by province. The timing of this notice is crucial, as it often starts statutory notice periods and must be delivered before certain collection actions can commence. For businesses extending credit or dealing with accounts receivable, understanding and properly utilizing this document is essential for legal compliance and successful debt recovery.
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1. Creditor Information: Full legal name, address, and contact information of the original creditor
2. Collection Agency Information: If applicable, full name, address, and contact information of the collection agency, including any required registration numbers
3. Debtor Information: Full name and last known address of the debtor
4. Debt Details: Clear itemization of the original debt amount, current balance, interest charges, and any additional fees
5. Account Information: Original account number and any reference numbers necessary for identification
6. Legal Notice Statement: Formal statement indicating this is a notice of intent to collect debt and that this is an attempt to collect a debt
7. Payment Demand: Clear statement of the amount due and payment timeline expectations
8. Payment Instructions: Detailed information about acceptable payment methods and where/how to make payments
9. Consumer Rights: Statement of the debtor's rights under applicable provincial and federal laws, including the right to dispute the debt
1. Dispute Instructions: Detailed process for disputing the debt - required if the debt collection laws in the specific province mandate inclusion of dispute procedures
2. Settlement Offer: If authorized, include terms for settling the debt for less than the full amount owed
3. Original Credit Agreement Reference: Reference to the original credit agreement when dealing with credit card or loan debt
4. Third-Party Disclosure Notice: Information about whether and how the debt information may be reported to credit bureaus or other third parties
5. Language Rights Notice: Required in certain provinces like Quebec, indicating the right to receive correspondence in French or English
1. Schedule A - Debt Calculation: Detailed breakdown of the debt, including principal, interest calculations, and fees
2. Schedule B - Transaction History: If relevant, a history of transactions and previous payment attempts
3. Schedule C - Supporting Documentation: Copies of relevant documentation proving the debt, such as contracts or statements
4. Schedule D - Provincial Rights Summary: Detailed summary of provincial-specific debt collection rights and regulations applicable to the debtor
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