A Cease and Desist Letter For Collection Agency is employed when a collection agency's practices violate legal regulations or consumer rights under English and Welsh law. This document is particularly relevant when dealing with aggressive collection tactics, harassment, or violations of the Financial Conduct Authority's guidelines. The letter should clearly identify the parties involved, specify the problematic behavior, cite relevant regulations being violated, and state clear demands for cessation with specific deadlines. It serves as both a formal warning and a potential piece of evidence should legal action become necessary.
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1. Recipient Details: Full name and address of the collection agency
2. Account Information: Reference numbers and relevant account details
3. Demand to Cease: Clear statement demanding cessation of collection activities
4. Legal Basis: Citation of relevant laws and regulations being violated
5. Deadline: Specific timeframe for compliance
6. Consequences: Statement of intended legal action if demands are not met
1. Previous Communications: Reference to prior contact attempts, used when there has been previous correspondence
2. Specific Violations: Detailed list of specific violations, used when multiple specific infractions have occurred
3. Evidence Reference: Reference to supporting documentation, used when specific evidence exists
1. Communication Log: Record of all attempts at contact by collection agency
2. Supporting Evidence: Copies of relevant documentation showing violations
3. Power of Attorney: If letter is sent by legal representative
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