The Employee Conflict Resolution Agreement serves as a crucial tool for maintaining workplace harmony and addressing disputes effectively within the framework of English and Welsh law. This document is particularly valuable when organizations need to establish clear, fair, and consistent procedures for handling employee conflicts. It outlines the steps for resolution, from initial complaint to final resolution, while ensuring compliance with UK employment legislation and ACAS guidelines. The agreement typically includes provisions for mediation, confidentiality, and appeals processes, making it an essential document for organizations committed to fair and transparent conflict resolution.
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1. Parties: Identification of the employer and employee involved in the conflict resolution
2. Background: Context of the dispute and reason for the agreement
3. Definitions: Key terms used throughout the agreement
4. Dispute Resolution Process: Step-by-step procedure for addressing and resolving conflicts
5. Confidentiality: Terms regarding the confidential nature of the process and outcomes
6. Governing Law: Specification of English and Welsh law as governing jurisdiction
1. Mediation Procedure: Detailed process for mediation when external mediation is anticipated
2. Appeals Process: Procedure for appealing decisions, recommended for more complex organizational structures
3. External Support: Provisions for external counseling or support services when additional support is offered
1. Schedule 1: Dispute Resolution Flowchart: Visual representation of the resolution process
2. Schedule 2: Contact Information: List of relevant contact persons and resources
3. Appendix A: Form Templates: Standard forms for filing complaints and tracking resolution progress
4. Appendix B: Company Policies: Relevant existing company policies referenced in the agreement
Relevant legal definitions
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