The Key Holding Agreement serves as a critical security document for property owners and managers who require professional management of their property keys and emergency response services. This agreement, governed by English and Welsh law, is essential when delegating key holding responsibilities to licensed security providers. It ensures compliance with the Private Security Industry Act 2001 and related regulations, while establishing clear protocols for key management, emergency response, and liability allocation. The document is particularly relevant in situations where 24/7 access capability is required, or where properties require professional security oversight.
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1. Parties: Identification of the key holding service provider and the client/property owner
2. Background: Context of the agreement and brief description of the services to be provided
3. Definitions: Key terms used throughout the agreement including 'Services', 'Property', 'Keys', 'Response Time'
4. Services: Detailed description of key holding and response services to be provided
5. Key Management Procedures: Protocols for handling, storing, and accessing keys
6. Security Requirements: Security protocols and compliance requirements
7. Fees and Payment: Service charges, payment terms and methods
8. Term and Termination: Duration of agreement and termination provisions
9. Liability and Indemnification: Scope of liability and indemnification obligations
1. Additional Services: Optional supplementary security services beyond basic key holding that may be offered to the client
2. Performance Metrics: Specific KPIs and service levels for commercial clients requiring detailed service monitoring
3. Staff Requirements: Specific requirements for security personnel including security clearance levels and qualifications
4. Emergency Procedures: Specific emergency response protocols for high-security properties or specific risk scenarios
1. Schedule 1 - Property Details: List of properties covered and access requirements
2. Schedule 2 - Fee Schedule: Detailed breakdown of fees and charges
3. Schedule 3 - Service Level Agreement: Detailed service specifications and response times
4. Appendix A - Key Register: Inventory of keys held and their identification codes
5. Appendix B - Emergency Contacts: List of authorized contacts and emergency numbers
6. Appendix C - Insurance Certificates: Copies of relevant insurance documentation
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