The Letter of Request to Terminate Postpaid Plan is used when a customer wishes to formally end their service agreement with a telecommunications provider. This document, governed by English and Welsh law, is essential for initiating the termination process in compliance with both contractual obligations and consumer protection regulations. It should include specific account information, requested termination date, and acknowledgment of notice periods. The letter serves as documented evidence of the termination request and helps ensure proper processing under relevant consumer protection frameworks.
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1. Personal Information: Account holder details, account number, contact information
2. Service Details: Current plan details and contract information
3. Termination Request: Clear statement of intention to terminate
4. Preferred End Date: Specified date for service termination
5. Reference to Contract Terms: Mention of relevant notice period as per contract
1. Reason for Termination: Optional explanation for terminating service, useful if seeking special consideration
2. Outstanding Balance: Acknowledgment of any remaining payments
3. Special Requests: Any additional requests like number porting
1. Proof of Identity: Copy of identification document if required by provider
2. Contract Documentation: Reference to original contract or relevant sections
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