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Occupiers' Liability Act 1957: Primary legislation governing the duty of care owed by occupiers to lawful visitors on their premises. Essential for establishing the store's legal obligations to customers.

Occupiers' Liability Act 1984: Legislation establishing the duty of care owed to trespassers. Though less relevant for retail claims, may be applicable in certain circumstances.

Consumer Protection Act 1987: Legislation protecting consumers from defective products and establishing liability for injuries caused by such products in retail environments.

Health and Safety at Work Act 1974: Fundamental legislation establishing the basic requirements for workplace safety, including obligations to ensure customer safety in retail spaces.

Limitation Act 1980: Sets statutory time limits for bringing personal injury claims, generally three years from the date of injury or knowledge.

Management of Health and Safety at Work Regulations 1999: Detailed regulations requiring risk assessments and implementation of safety measures in workplaces, including retail environments.

Workplace (Health, Safety and Welfare) Regulations 1992: Specific requirements for workplace conditions including lighting, flooring, and maintenance that may be relevant to retail injury claims.

RIDDOR 2013: The Reporting of Injuries, Diseases and Dangerous Occurrences Regulations - requires reporting of serious workplace accidents, including those involving members of the public.

Common Law - Duty of Care: Legal principle establishing the fundamental obligation to take reasonable care to avoid causing injury to others.

Common Law - Negligence: Legal framework for establishing fault through breach of duty, causation, and resulting damage.

Common Law - Contributory Negligence: Principle allowing for reduction in damages where the injured party contributed to their own injury.

Pre-action Protocol for Personal Injury Claims: Civil Procedure Rules guidance on steps required before formal legal proceedings, including requirements for demand letters.

Practice Direction on Pre-Action Conduct: General guidance on expected behavior and procedures before starting court proceedings.

UK GDPR: Data protection legislation governing the handling of personal information in injury claims and correspondence.

Data Protection Act 2018: UK's implementation of data protection principles, relevant for handling personal and medical information in injury claims.