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The Complaint Letter For High Electricity Bill is an essential document for consumers and businesses in Hong Kong who need to formally dispute unusually high electricity charges from their utility provider. This document should be used when there is a significant unexplained increase in electricity billing that requires investigation and resolution. The letter template is structured to comply with Hong Kong's regulatory requirements and includes crucial elements such as account details, billing history, consumption analysis, and specific requests for investigation or adjustment. It serves as a formal record of the complaint and can be used as evidence if the dispute requires escalation to the Consumer Council or other regulatory bodies. The document is particularly relevant in Hong Kong's high-density urban environment where billing disputes must be handled within the framework established by the Electricity Ordinance and related regulations.

1. Sender's Details: Full name, account number, service address, and contact information

2. Recipient's Details: Name of utility company, department, and full address

3. Subject Line: Clear indication that this is a complaint about high electricity bills

4. Reference Information: Bill number, billing period, and account details

5. Issue Description: Clear statement of the problem, including specific details about the high charges

6. Bill Comparison: Comparison with previous bills showing the unusual increase

7. Request for Resolution: Specific actions requested from the utility company

8. Timeline for Response: Reasonable deadline for expecting a response