The Contract For Supply of Services is a fundamental business document used when establishing professional service relationships in Hong Kong. It is particularly relevant when organizations need to engage external service providers or formalize internal service arrangements. This document incorporates Hong Kong legal requirements and common law principles, addressing key aspects such as service delivery standards, payment terms, liability limitations, and data protection obligations under the Personal Data (Privacy) Ordinance. The agreement is designed to protect both parties' interests while ensuring clarity in service delivery expectations and compliance with Hong Kong regulatory requirements. It is commonly used across various industries and can be customized to accommodate specific service arrangements, from simple service provisions to complex ongoing business relationships.
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1. Parties: Identification and details of the service provider and client
2. Background: Context of the agreement and brief description of the parties' intentions
3. Definitions and Interpretation: Definitions of key terms and interpretation rules
4. Scope of Services: Detailed description of services to be provided
5. Term and Commencement: Duration of the agreement and start date
6. Service Provider's Obligations: Key responsibilities and commitments of the service provider
7. Client's Obligations: Key responsibilities and commitments of the client
8. Fees and Payment: Payment terms, amounts, and invoicing procedures
9. Service Levels: Performance standards and metrics for service delivery
10. Confidentiality: Protection of confidential information
11. Data Protection: Compliance with PDPO and data handling requirements
12. Liability and Indemnity: Limitation of liability and indemnification provisions
13. Termination: Circumstances and procedures for ending the agreement
14. Force Majeure: Provisions for unforeseen circumstances
15. General Provisions: Standard boilerplate clauses including notices, amendments, and governing law
1. Intellectual Property Rights: Required if services involve creation or use of intellectual property
2. Non-Competition: Include if restricting service provider from competing activities
3. Insurance: Required for high-risk services or when significant liability is involved
4. Security Requirements: Include if services involve access to sensitive systems or facilities
5. Change Control: For complex services where scope changes are likely
6. Business Continuity: Important for critical services requiring disaster recovery planning
7. Compliance with Laws: Detailed section needed if services are heavily regulated
8. Anti-Bribery and Corruption: Important for high-value contracts or government-related services
9. Assignment and Subcontracting: Include if these rights need to be specifically addressed
1. Service Specification: Detailed technical specifications of services
2. Fee Schedule: Detailed breakdown of fees, rates, and payment terms
3. Service Levels and KPIs: Detailed performance metrics and measurement methods
4. Contact Details and Key Personnel: List of key contacts and authorized representatives
5. Required Insurance Coverage: Details of insurance types and coverage levels
6. Data Processing Requirements: Specific requirements for handling personal data
7. Change Control Procedure: Detailed process for managing changes to services
8. Form of Reports: Templates and requirements for service reporting
Relevant legal definitions
Clauses
Relevant Industries
Information Technology
Professional Services
Consulting
Financial Services
Healthcare
Education
Manufacturing
Logistics
Real Estate
Construction
Telecommunications
Retail
Hospitality
Facilities Management
Business Process Outsourcing
Relevant Teams
Legal
Procurement
Operations
Commercial
Risk and Compliance
Finance
Business Development
Project Management
Service Delivery
Account Management
Senior Management
Contract Administration
Relevant Roles
Legal Counsel
Procurement Manager
Contract Manager
Operations Director
Chief Operating Officer
Commercial Director
Risk Manager
Compliance Officer
Business Development Manager
Project Manager
Service Delivery Manager
Account Manager
Chief Financial Officer
General Manager
Managing Director
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