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Letter Of Request To Terminate Postpaid Plan Template for Hong Kong

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Key Requirements PROMPT example:

Letter Of Request To Terminate Postpaid Plan

"I need a Letter of Request to Terminate Postpaid Plan for my mobile phone service in Hong Kong, with the termination date set for March 1, 2025, and I need to acknowledge early termination fees as I'm still within my contract period."

Document background
The Letter of Request to Terminate Postpaid Plan is a formal document used in Hong Kong when a customer wishes to end their service agreement with a telecommunications or service provider. This document is essential for creating a written record of the termination request and ensuring compliance with Hong Kong telecommunications regulations and consumer protection laws. It typically includes the customer's account information, service details, requested termination date, and acknowledgment of any applicable fees or notice periods. The letter serves as proof of the customer's formal request and helps protect both parties' interests during the service termination process. It's particularly important in Hong Kong's highly regulated telecommunications market, where specific procedures must be followed for service termination.
Suggested Sections

1. Sender Information: Full name, address, contact details of the account holder

2. Recipient Information: Service provider's name, address, and relevant department

3. Account Details: Account number, phone number, and service plan details

4. Request Statement: Clear statement of intention to terminate the postpaid plan

5. Termination Date: Specified date for requested termination, considering notice period requirements

6. Current Status: Confirmation of account standing and payment status

7. Closing Request: Request for confirmation and processing of termination

Optional Sections

1. Early Termination Notice: Required when terminating before contract end date, acknowledging any early termination fees

2. Equipment Return: Details about returning any leased equipment if applicable

3. Final Bill Request: Request for final bill calculation and remaining charges

4. Service Transfer: Details if requesting transfer of service to another provider or person

5. Special Circumstances: Explanation of special circumstances warranting termination (e.g., relocation, service issues)

Suggested Schedules

1. Account Statement: Copy of latest account statement or payment history

2. Service Contract: Copy of original service contract showing terms and conditions

3. Proof of Identity: Copy of identification document for verification purposes

4. Supporting Documents: Any relevant documents supporting special circumstances for termination

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok³ÉÈ˰æ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions




















Clauses















Relevant Industries

Telecommunications

Mobile Services

Internet Services

Cable TV Services

Utilities

Subscription Services

Consumer Services

Communications

Relevant Teams

Customer Service

Operations

Legal

Compliance

Account Management

Billing

Contract Administration

Customer Relations

Service Delivery

Documentation

Relevant Roles

Customer Service Representative

Account Manager

Billing Specialist

Contract Administrator

Customer Relations Manager

Service Termination Specialist

Telecommunications Officer

Client Services Executive

Operations Manager

Legal Compliance Officer

Industries






Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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