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1. Parties: Identification of the supplier and customer, including full legal names and addresses
2. Background: Context of the agreement, existing relationship between parties, and purpose of the SMI arrangement
3. Definitions and Interpretation: Definitions of key terms used throughout the agreement and rules of interpretation
4. Appointment and Scope: Formal appointment of supplier and scope of inventory management services
5. Supplier Obligations: Key responsibilities of the supplier in managing inventory, including monitoring, replenishment, and reporting
6. Customer Obligations: Customer's responsibilities, including access to facilities, provision of forecasts, and cooperation requirements
7. Inventory Management Process: Detailed process for inventory monitoring, ordering, delivery, and stock maintenance
8. Title and Risk: When title passes to the customer and allocation of risk for the inventory
9. Price and Payment: Pricing structure, payment terms, and invoicing process
10. Service Levels: Performance metrics, KPIs, and measurement methodology
11. Reports and Reviews: Reporting requirements and periodic review meetings
12. Technology and Systems: Requirements for inventory management systems and technology
13. Confidentiality: Protection of confidential information and data
14. Term and Termination: Duration of agreement, renewal provisions, and termination rights
15. Liability and Indemnities: Allocation of liabilities and indemnification obligations
16. Force Majeure: Handling of events outside parties' reasonable control
17. General Provisions: Standard boilerplate clauses including notices, assignment, and governing law
1. Import/Export Compliance: Required when inventory management involves international movement of goods
2. Environmental Compliance: Needed when handling environmentally sensitive or regulated products
3. Data Protection: Required when personal data is processed as part of inventory management
4. Insurance: Detailed insurance requirements, particularly important for high-value inventory
5. Business Continuity: Required when service continuity is critical to customer operations
6. Security Requirements: Needed when handling sensitive or high-value inventory
7. Transition Services: Required when complex handover arrangements might be needed at termination
8. Multiple Location Provisions: Needed when services are provided across multiple customer locations
1. Products and Pricing: List of products covered by the agreement and associated pricing
2. Service Levels and KPIs: Detailed service level requirements and measurement methodology
3. Operational Procedures: Detailed procedures for inventory management, including ordering and replenishment
4. Systems and Integration Requirements: Technical specifications for inventory management systems
5. Locations and Facilities: List of locations where services are provided and facility requirements
6. Report Formats: Templates and specifications for required reports
7. Contact Details: Key contacts and escalation procedures
8. Transition Plan: Process for implementation and/or termination transition
9. Insurance Requirements: Detailed insurance coverage requirements and minimums
Manufacturing
Retail
Electronics
Automotive
Pharmaceuticals
Fast-Moving Consumer Goods (FMCG)
Healthcare
Industrial Equipment
Aerospace
Chemical Industry
Supply Chain
Procurement
Operations
Logistics
Warehouse Operations
Commercial
Legal
Finance
Information Technology
Quality Control
Supply Chain Manager
Procurement Director
Operations Manager
Inventory Control Specialist
Logistics Manager
Commercial Director
Chief Operating Officer
Warehouse Manager
Supply Chain Director
Vendor Relations Manager
Materials Manager
Production Planning Manager
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