The Vacation Rental Management Contract is essential for property owners in Hong Kong who wish to engage professional management services for their short-term rental properties. This document is particularly relevant given Hong Kong's strict regulations regarding short-term accommodations and property management services. It is designed to comply with the Hotel and Guesthouse Accommodation Ordinance (Chapter 349) and the Property Management Services Ordinance (Cap. 626), while establishing clear operational guidelines and financial arrangements. The contract typically becomes necessary when property owners want to monetize their properties through vacation rentals but lack the time, expertise, or local presence to manage the property themselves. It covers crucial aspects such as licensing requirements, management fees, service standards, booking procedures, and maintenance responsibilities.
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1. Parties: Identification of the property owner and the property management company
2. Background: Context of the agreement, including brief description of the property and purpose of the management arrangement
3. Definitions and Interpretation: Definitions of key terms used throughout the agreement and rules of interpretation
4. Appointment and Term: Formal appointment of the manager, duration of the agreement, and renewal terms
5. Manager's Services and Obligations: Comprehensive list of services to be provided, including marketing, booking management, guest services, maintenance, and cleaning
6. Owner's Obligations: Owner's responsibilities including providing access, maintaining insurance, and ensuring property compliance
7. Financial Terms: Management fees, commission structure, expense arrangements, and payment terms
8. Booking and Revenue Management: Procedures for handling bookings, pricing strategy, and revenue collection
9. Property Maintenance and Standards: Maintenance responsibilities, quality standards, and inspection procedures
10. Insurance and Liability: Required insurance coverage and allocation of risks between parties
11. Compliance with Laws: Obligations regarding legal compliance, licenses, and permits
12. Representations and Warranties: Standard representations by both parties regarding authority, compliance, and capacity
13. Termination: Grounds for termination, notice requirements, and post-termination obligations
14. Dispute Resolution: Procedures for resolving disputes, including mediation and jurisdiction
15. General Provisions: Standard boilerplate clauses including notices, assignment, and entire agreement
1. Marketing and Branding: Detailed marketing obligations and branding requirements, used when specific marketing arrangements are agreed
2. Renovation and Improvement: Procedures for handling property improvements and renovations, included when manager has authority for major works
3. Staff and Contractors: Requirements for on-site staff and approved contractors, used for larger properties or specific service requirements
4. Common Facilities: Rules regarding common facilities if property is in a complex or shared development
5. Emergency Procedures: Specific procedures for handling emergencies, included for high-risk or remote properties
6. Environmental and Sustainability: Special provisions for environmental standards and sustainable operations, used when specifically required
7. Data Protection and Privacy: Detailed data handling procedures, included when extensive customer data processing is involved
1. Property Details: Detailed description of the property, including inventory and photographs
2. Fee Schedule: Detailed breakdown of all fees, charges, and commission structures
3. Service Level Agreement: Specific performance metrics and service standards
4. Operating Procedures: Detailed procedures for daily operations, cleaning, and maintenance
5. Approved Contractors: List of approved contractors and service providers
6. Insurance Requirements: Detailed insurance requirements and coverage limits
7. Guest Rules and Regulations: House rules and regulations for guests
8. Emergency Contact List: List of emergency contacts and procedures
9. Marketing Guidelines: Specific guidelines for property marketing and promotion
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