The Cancel Insurance Letter is a crucial document used in the Indonesian insurance market when a policyholder wishes to terminate their insurance coverage before the policy's natural expiration date. This document is essential for compliance with Indonesian insurance regulations, particularly Law Number 40 of 2014 on Insurance and OJK regulations. The letter should be used when a policyholder needs to cancel their insurance due to various reasons such as finding better coverage, no longer needing the insurance, or financial considerations. It must include specific information such as policy details, policyholder information, desired cancellation date, and any refund requests. The document serves as official evidence of the cancellation request and protects both the policyholder's and insurer's interests in accordance with Indonesian law.
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1. Date and Address Block: Current date and complete address of the insurance company
2. Reference Line: Subject line clearly stating this is an insurance cancellation request
3. Policyholder Information: Full name, address, and contact details of the policyholder
4. Policy Details: Insurance policy number, type of insurance, and effective date
5. Cancellation Request: Clear statement requesting cancellation of the insurance policy
6. Desired Cancellation Date: Specific date when the policyholder wants the cancellation to take effect
7. Closing: Professional closing statement, signature block, and policyholder's signature
1. Reason for Cancellation: Optional explanation of why the policy is being cancelled, used when required by the insurer or when it might affect the cancellation process
2. Refund Request: Request for premium refund if applicable, including preferred refund method and banking details
3. Special Instructions: Any specific requests or instructions regarding the cancellation process
4. Agent Information: Details of the insurance agent if the policy was purchased through an agent, used when agent involvement is required for cancellation
1. Copy of Insurance Policy: Photocopy of the original insurance policy document
2. Identity Verification: Copy of policyholder's valid ID card (KTP) or other identification documents
3. Payment Records: Proof of premium payments if relevant for refund calculations
4. Authorization Letter: If the cancellation is being requested by someone other than the primary policyholder
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