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Debt Collection Agency Letter

Debt Collection Agency Letter Template for Indonesia

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Debt Collection Agency Letter

"I need a Debt Collection Agency Letter in Indonesian jurisdiction for collecting an overdue business loan of IDR 500 million from a Jakarta-based technology company, with the first notice to be sent by March 15, 2025."

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Document background
The Debt Collection Agency Letter is a crucial document in Indonesia's debt recovery process, used when a creditor has assigned collection rights to a licensed collection agency. This document must strictly comply with Indonesian Financial Services Authority (OJK) regulations and consumer protection laws, particularly regarding fair collection practices and debtor rights. The letter serves multiple purposes: it establishes the agency's authority to collect, provides detailed information about the debt, outlines payment requirements, and includes mandatory regulatory disclosures. Used primarily when initial collection attempts by the original creditor have been unsuccessful, this document represents a formal escalation in the collection process while maintaining compliance with Indonesian legal requirements regarding debt collection communications.
Suggested Sections

1. Agency Details and Authority: Official letterhead, agency's registration details, and statement of authority to collect the debt

2. Recipient Information: Debtor's full name and current address

3. Original Creditor Information: Name and details of the original creditor

4. Debt Details: Account number, original debt amount, current balance, interest accrued, and payment history

5. Collection Notice Statement: Formal notice that the debt has been assigned for collection

6. Required Action: Clear statement of what the debtor needs to do, including payment deadline

7. Payment Options: Available methods of payment and payment processing information

8. Legal Compliance Statements: Required disclaimers and statements under Indonesian debt collection regulations

9. Contact Information: Agency's contact details and preferred communication methods

Optional Sections

1. Payment Plan Options: Include when the agency is authorized to offer payment arrangements

2. Dispute Rights Notice: Include when required by specific circumstances or when dealing with contested debts

3. Previous Communication Reference: Include when this is a follow-up letter to previous collection attempts

4. Settlement Offer: Include when authorized to offer a reduced settlement amount

5. Legal Action Warning: Include when legal action is being considered and proper notice must be given

Suggested Schedules

1. Debt Verification Document: Copy of original credit agreement or proof of debt

2. Payment History Statement: Detailed statement showing payment history and current balance calculation

3. Authorization Document: Proof of agency's authority to collect on behalf of the original creditor

4. Payment Instruction Form: Detailed instructions for making payments, including bank account details or payment slip

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok成人版 | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions

























Clauses




















Relevant Industries

Financial Services

Banking

Consumer Finance

Insurance

Telecommunications

Utilities

Healthcare

Retail

Education

Professional Services

Relevant Teams

Legal

Collections

Finance

Risk Management

Compliance

Customer Relations

Credit Control

Operations

Accounts Receivable

Document Management

Relevant Roles

Collections Manager

Credit Control Officer

Legal Compliance Officer

Accounts Receivable Manager

Risk Management Officer

Consumer Protection Officer

Debt Recovery Specialist

Financial Services Manager

Legal Affairs Director

Customer Relations Manager

Credit Operations Manager

Industries






Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks, 聽Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination, 聽Severance Pay, Governing Law, Entire Agreemen

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