The Debt Recovery Letter is a crucial document in Indonesian debt collection practices, used when formal attempts to recover outstanding payments are necessary. It serves as an official demand for payment and is typically issued after informal collection attempts have been unsuccessful. The document must comply with Indonesian Civil Code (KUHPerdata) requirements and OJK regulations regarding debt collection practices, including consumer protection provisions. It should be issued before initiating legal proceedings and typically includes detailed information about the debt, payment history, and consequences of non-payment. The letter can be used by various entities including financial institutions, businesses, and individuals seeking to recover debts, and it forms part of the documented evidence trail in case legal action becomes necessary.
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1. Sender Details: Full legal name, address, and contact information of the creditor or collecting agency
2. Date and Reference Number: Current date and unique reference number for the debt recovery case
3. Recipient Details: Full legal name and address of the debtor
4. Subject Line: Clear indication that this is a formal debt recovery notice
5. Debt Details: Specific amount owed, original due date, and nature of the debt
6. Payment History: Summary of any partial payments made and remaining balance
7. Legal Basis: Reference to relevant contract or agreement that established the debt
8. Payment Demand: Clear statement of payment demanded and deadline
9. Payment Instructions: Detailed information on how and where to make the payment
10. Consequences of Non-Payment: Clear statement of legal actions that may be taken if payment is not received
1. Previous Communications: Reference to prior attempts to collect the debt, used when there has been previous correspondence
2. Interest Calculation: Breakdown of interest charges, if applicable to the debt
3. Settlement Offer: Proposed settlement terms if the creditor is willing to negotiate
4. Payment Plan Option: Alternative payment arrangements if the creditor is willing to accept installments
5. Dispute Resolution: Information about how to dispute the debt, included when required by local regulations
1. Statement of Account: Detailed breakdown of the debt, including principal, interest, and any penalties
2. Original Agreement: Copy of the contract or agreement that established the debt
3. Payment History Record: Detailed record of all payments and attempts to collect
4. Supporting Documents: Any relevant invoices, delivery notes, or other documents proving the debt
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