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Exclusive Service Agreement
"I need an Exclusive Service Agreement for an Australian IT company providing cloud computing services exclusively to our Indonesian technology subsidiary, starting March 2025, with specific data protection clauses and bilingual requirements."
1. Parties: Identification of the service provider and recipient, including full legal names, registration numbers, and addresses
2. Background: Context of the agreement, relationship between parties, and purpose of the exclusive arrangement
3. Definitions and Interpretation: Definitions of key terms and interpretation rules, including specific Indonesian law terms
4. Scope of Services: Detailed description of services to be provided exclusively
5. Exclusivity Provisions: Terms establishing and defining the exclusive nature of the arrangement, including territorial scope
6. Term and Renewal: Duration of the agreement and any renewal provisions
7. Service Provider's Obligations: Detailed obligations, performance standards, and commitments of the service provider
8. Service Recipient's Obligations: Obligations of the recipient, including cooperation and access requirements
9. Fees and Payment Terms: Payment structure, amounts, timing, and method of payment
10. Intellectual Property Rights: Ownership and usage rights of IP created or used in providing services
11. Confidentiality: Protection of confidential information and trade secrets
12. Termination: Grounds for termination, notice requirements, and consequences
13. Governing Law and Dispute Resolution: Specification of Indonesian law governance and dispute resolution mechanisms
14. General Provisions: Standard boilerplate clauses including notices, amendments, and language requirements
1. Personnel Requirements: Used when specific qualifications or personnel requirements apply to service delivery
2. Performance Metrics: Include when specific KPIs or service levels need to be maintained
3. Currency and Tax Provisions: Required for cross-border arrangements or when specific tax considerations apply
4. Insurance Requirements: Include when specific insurance coverage is required for service delivery
5. Force Majeure: Detailed force majeure provisions for services particularly susceptible to external disruptions
6. Anti-Corruption Compliance: Required for high-value contracts or government-related services
7. Data Protection: Include when services involve personal data processing
8. Change Control: Used for complex services likely to require modifications over time
1. Service Specifications: Detailed technical specifications and scope of services
2. Fee Schedule: Detailed breakdown of fees, rates, and payment terms
3. Service Levels: Performance metrics, KPIs, and measurement methods
4. Key Personnel: List of key personnel and their roles/qualifications
5. Approved Subcontractors: List of pre-approved subcontractors if applicable
6. Territory Definition: Detailed description of geographical scope of exclusivity
7. Required Insurance Coverage: Specific insurance requirements and minimum coverage levels
8. Form of Reports: Templates for required service reports and documentation
Authors
Information Technology
Professional Services
Manufacturing
Healthcare
Telecommunications
Logistics and Supply Chain
Energy and Resources
Financial Services
Consulting Services
Engineering Services
Facilities Management
Software Development
Research and Development
Legal
Procurement
Operations
Commercial
Business Development
Compliance
Risk Management
Service Delivery
Account Management
Executive Leadership
Strategic Planning
Contract Administration
Legal Counsel
Commercial Director
Procurement Manager
Operations Director
Business Development Manager
Contract Manager
Compliance Officer
Chief Executive Officer
Chief Operating Officer
Service Delivery Manager
Account Manager
Regional Director
General Manager
Risk Manager
Strategic Partnerships Director
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