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1. Parties: Identification of the facility owner/client and the facilities management service provider
2. Background: Context of the agreement, facility details, and purpose of the engagement
3. Definitions: Definitions of key terms used throughout the agreement
4. Appointment and Term: Formal appointment of the facility manager and duration of the agreement
5. Scope of Services: Detailed description of facilities management services to be provided
6. Service Provider's Obligations: Key responsibilities and duties of the facility manager
7. Client's Obligations: Responsibilities and obligations of the facility owner/client
8. Performance Standards: Required service levels and performance metrics
9. Fees and Payment: Payment terms, fee structure, and invoicing procedures
10. Staff and Subcontractors: Requirements for personnel and subcontractor management
11. Compliance and Reporting: Regulatory compliance obligations and reporting requirements
12. Insurance and Liability: Insurance requirements and allocation of risks
13. Termination: Termination rights and procedures
14. Handover and Transition: Requirements for service transition upon termination
15. General Provisions: Standard boilerplate clauses including governing law, notices, etc.
1. Emergency Response Procedures: Specific procedures for handling emergencies - include if the facility has special risk factors
2. Environmental Management: Specific environmental obligations - include if facility has significant environmental impact
3. Security Services: Detailed security requirements - include if security is a major concern
4. Asset Management: Specific provisions for managing client's assets - include if significant assets are involved
5. Technology and Systems: Requirements for facility management systems - include if specific technology solutions are required
6. Change Management: Procedures for implementing changes - include for complex facilities
7. Energy Management: Energy efficiency and management requirements - include for large facilities
8. Waste Management: Specific waste handling procedures - include if significant waste management is required
1. Schedule 1 - Service Specifications: Detailed breakdown of all services to be provided
2. Schedule 2 - Key Performance Indicators: Specific performance metrics and measurement criteria
3. Schedule 3 - Fee Schedule: Detailed breakdown of fees, charges, and payment terms
4. Schedule 4 - Facility Details: Description and details of the facilities covered
5. Schedule 5 - Staff and Key Personnel: Required personnel, qualifications, and key positions
6. Schedule 6 - Equipment and Assets: List of equipment and assets covered under the agreement
7. Schedule 7 - Required Insurance: Detailed insurance requirements and coverage levels
8. Schedule 8 - Form of Reports: Templates and formats for required reports
9. Appendix A - Emergency Contact List: List of emergency contacts and escalation procedures
10. Appendix B - Site Rules and Procedures: Specific rules and procedures for the facility
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