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Freight Forwarder Agency Agreement
"I need a Freight Forwarder Agency Agreement for appointing an exclusive agent in Jakarta to handle our maritime shipping operations in Indonesia, with specific provisions for handling dangerous goods and temperature-controlled cargo, planned to commence from March 2025."
1. Parties: Identification of the Principal (the freight forwarding company) and the Agent, including full legal names, registration numbers, and addresses
2. Background: Context of the agreement, brief description of the parties' businesses, and purpose of the agency relationship
3. Definitions: Detailed definitions of key terms used throughout the agreement, including technical shipping terms and local Indonesian regulatory terms
4. Appointment and Territory: Formal appointment of the agent, specification of territorial scope, and exclusivity status
5. Scope of Authority: Detailed description of agent's powers, permitted activities, and limitations
6. Agent's Duties and Responsibilities: Comprehensive list of agent's obligations, including customer service, documentation handling, and regulatory compliance
7. Principal's Duties and Responsibilities: Principal's obligations including support, training, and information provision to the agent
8. Commission Structure: Detailed breakdown of commission calculations, payment terms, and conditions
9. Operating Procedures: Standard operating procedures for booking, documentation, handling of goods, and communication protocols
10. Compliance and Licenses: Requirements for maintaining necessary permits, licenses, and regulatory compliance
11. Reporting Requirements: Specification of required reports, frequency, and content
12. Confidentiality: Provisions for handling confidential information and trade secrets
13. Term and Termination: Duration of agreement, renewal terms, and termination conditions
14. Dispute Resolution: Procedures for resolving disputes, including jurisdiction and governing law provisions
15. General Provisions: Standard clauses including force majeure, notices, and amendments
1. Performance Targets: Specific KPIs and performance metrics, recommended when the principal wants to establish clear performance standards
2. Marketing and Promotion: Guidelines for marketing activities, useful when agent is expected to promote the principal's services
3. Insurance Requirements: Detailed insurance obligations, recommended for high-value cargo or specific risk areas
4. IT Systems and Integration: Requirements for using specific software or systems, needed when principal provides proprietary technology
5. Training and Support: Detailed provisions for ongoing training and support, important for complex service offerings
6. Customs Handling: Specific procedures for customs clearance, relevant for international freight forwarding
7. Subcontracting: Terms for engaging subcontractors, important when agent may need to delegate certain services
8. Environmental Compliance: Green shipping and environmental requirements, relevant for environmentally conscious operations
1. Schedule 1 - Territory Description: Detailed description of geographic coverage area and any excluded regions
2. Schedule 2 - Commission Rates: Detailed commission structure, including variations by service type and volume
3. Schedule 3 - Service Level Requirements: Specific performance metrics, response times, and quality standards
4. Schedule 4 - Operating Procedures Manual: Detailed procedures for day-to-day operations and handling of shipments
5. Schedule 5 - Required Reports and Forms: Templates and formats for required operational and financial reports
6. Schedule 6 - Insurance Requirements: Specific insurance types and coverage levels required
7. Appendix A - Contact Details: Key contact information for both parties, including emergency contacts
8. Appendix B - Required Licenses and Permits: List of mandatory regulatory requirements and licenses
9. Appendix C - Rate Sheet: Standard rates for various services and surcharges
Authors
Logistics
Transportation
Maritime
International Trade
E-commerce
Manufacturing
Retail
Agriculture
Mining
Oil and Gas
Consumer Goods
Industrial Products
Automotive
Legal
Operations
Logistics
Supply Chain
Commercial
Business Development
Risk Management
Compliance
Finance
Sales
Customer Service
International Trade
Contract Administration
Logistics Manager
Freight Forwarding Director
Supply Chain Manager
Operations Director
Commercial Manager
Business Development Manager
Regional Manager
Customs Compliance Officer
Transport Operations Manager
Agency Relations Manager
Legal Counsel
Contract Manager
Risk Manager
Sales Director
Customer Service Manager
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