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Freight Forwarder Agency Agreement Template for Indonesia

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Key Requirements PROMPT example:

Freight Forwarder Agency Agreement

"I need a Freight Forwarder Agency Agreement for appointing an exclusive agent in Jakarta to handle our maritime shipping operations in Indonesia, with specific provisions for handling dangerous goods and temperature-controlled cargo, planned to commence from March 2025."

Document background
The Freight Forwarder Agency Agreement is essential for freight forwarding companies looking to establish or expand their presence in Indonesia through local representatives. This document is particularly crucial given Indonesia's complex logistics landscape, comprising over 17,000 islands and multiple transportation modes. The agreement serves as the foundational document defining the relationship between the principal freight forwarder and their appointed agent, detailing operational procedures, compensation structures, and compliance requirements with Indonesian regulations. It's typically used when a freight forwarding company needs local representation to handle shipments, manage customer relationships, and navigate local regulatory requirements. The document includes comprehensive provisions for service delivery, territory coverage, commission structures, and operational procedures, all while ensuring compliance with Indonesian shipping laws, customs regulations, and commercial legislation.
Suggested Sections

1. Parties: Identification of the Principal (the freight forwarding company) and the Agent, including full legal names, registration numbers, and addresses

2. Background: Context of the agreement, brief description of the parties' businesses, and purpose of the agency relationship

3. Definitions: Detailed definitions of key terms used throughout the agreement, including technical shipping terms and local Indonesian regulatory terms

4. Appointment and Territory: Formal appointment of the agent, specification of territorial scope, and exclusivity status

5. Scope of Authority: Detailed description of agent's powers, permitted activities, and limitations

6. Agent's Duties and Responsibilities: Comprehensive list of agent's obligations, including customer service, documentation handling, and regulatory compliance

7. Principal's Duties and Responsibilities: Principal's obligations including support, training, and information provision to the agent

8. Commission Structure: Detailed breakdown of commission calculations, payment terms, and conditions

9. Operating Procedures: Standard operating procedures for booking, documentation, handling of goods, and communication protocols

10. Compliance and Licenses: Requirements for maintaining necessary permits, licenses, and regulatory compliance

11. Reporting Requirements: Specification of required reports, frequency, and content

12. Confidentiality: Provisions for handling confidential information and trade secrets

13. Term and Termination: Duration of agreement, renewal terms, and termination conditions

14. Dispute Resolution: Procedures for resolving disputes, including jurisdiction and governing law provisions

15. General Provisions: Standard clauses including force majeure, notices, and amendments

Optional Sections

1. Performance Targets: Specific KPIs and performance metrics, recommended when the principal wants to establish clear performance standards

2. Marketing and Promotion: Guidelines for marketing activities, useful when agent is expected to promote the principal's services

3. Insurance Requirements: Detailed insurance obligations, recommended for high-value cargo or specific risk areas

4. IT Systems and Integration: Requirements for using specific software or systems, needed when principal provides proprietary technology

5. Training and Support: Detailed provisions for ongoing training and support, important for complex service offerings

6. Customs Handling: Specific procedures for customs clearance, relevant for international freight forwarding

7. Subcontracting: Terms for engaging subcontractors, important when agent may need to delegate certain services

8. Environmental Compliance: Green shipping and environmental requirements, relevant for environmentally conscious operations

Suggested Schedules

1. Schedule 1 - Territory Description: Detailed description of geographic coverage area and any excluded regions

2. Schedule 2 - Commission Rates: Detailed commission structure, including variations by service type and volume

3. Schedule 3 - Service Level Requirements: Specific performance metrics, response times, and quality standards

4. Schedule 4 - Operating Procedures Manual: Detailed procedures for day-to-day operations and handling of shipments

5. Schedule 5 - Required Reports and Forms: Templates and formats for required operational and financial reports

6. Schedule 6 - Insurance Requirements: Specific insurance types and coverage levels required

7. Appendix A - Contact Details: Key contact information for both parties, including emergency contacts

8. Appendix B - Required Licenses and Permits: List of mandatory regulatory requirements and licenses

9. Appendix C - Rate Sheet: Standard rates for various services and surcharges

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok成人版 | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions




















































Clauses















































Relevant Industries

Logistics

Transportation

Maritime

International Trade

E-commerce

Manufacturing

Retail

Agriculture

Mining

Oil and Gas

Consumer Goods

Industrial Products

Automotive

Relevant Teams

Legal

Operations

Logistics

Supply Chain

Commercial

Business Development

Risk Management

Compliance

Finance

Sales

Customer Service

International Trade

Contract Administration

Relevant Roles

Logistics Manager

Freight Forwarding Director

Supply Chain Manager

Operations Director

Commercial Manager

Business Development Manager

Regional Manager

Customs Compliance Officer

Transport Operations Manager

Agency Relations Manager

Legal Counsel

Contract Manager

Risk Manager

Sales Director

Customer Service Manager

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks, 聽Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination, 聽Severance Pay, Governing Law, Entire Agreemen

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