The Letter of Assistance is a widely used document in Indonesian business practice when one party needs to formally commit to providing support or assistance to another. This document type is particularly relevant in situations requiring technical support, administrative assistance, professional services, or collaborative efforts. Letters of Assistance must comply with Indonesian civil law requirements, including Law No. 24 of 2009 regarding language requirements, and typically include details about the scope of assistance, duration, coordination mechanisms, and any specific terms or conditions. They are commonly used in both private sector collaborations and government-related activities, offering a more flexible and focused alternative to full service agreements while maintaining legal formality and enforceability under Indonesian law.
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1. Letter Head: Official letterhead of the assisting party including complete legal name, address, and registration details
2. Date: Date of the letter in proper format
3. Reference Number: Internal reference number for tracking purposes
4. Recipient Details: Complete name and address of the receiving party
5. Subject Line: Clear indication that this is a Letter of Assistance and brief description of its purpose
6. Salutation: Formal greeting to the recipient
7. Purpose Statement: Clear statement of the letter's purpose and context of the assistance being offered
8. Scope of Assistance: Detailed description of what assistance will be provided
9. Duration: Time period for which the assistance will be provided
10. Contact Details: Key contact person(s) for coordination of the assistance
11. Closing: Formal closing statement
12. Signature Block: Space for signature, name, and title of authorized signatory
1. Financial Terms: Include when the assistance involves any financial compensation or reimbursement
2. Confidentiality Statement: Include when the assistance involves access to or sharing of confidential information
3. Limitation of Liability: Include when there's a need to clarify the extent of responsibility in providing assistance
4. Regulatory Compliance: Include when the assistance must comply with specific regulations or requires permits
5. Force Majeure: Include when there's a need to address potential interruptions due to circumstances beyond control
6. Language Declaration: Include when the letter is bilingual (Bahasa Indonesia and English) to specify which version prevails
1. Scope of Work: Detailed breakdown of assistance activities and deliverables
2. Contact List: List of key personnel involved from both parties with their roles and contact information
3. Timeline: Detailed schedule of assistance activities if applicable
4. Required Documentation: List of documents or permits needed for the assistance
5. Cost Breakdown: If financial terms are included, detailed breakdown of costs and payment terms
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