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Master Service Agreement And Statement Of Work

Master Service Agreement And Statement Of Work Template for Indonesia

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Key Requirements PROMPT example:

Master Service Agreement And Statement Of Work

"I need a Master Service Agreement and Statement of Work for an Indonesian technology company providing cloud services to international clients, with strong data protection clauses and flexibility to add multiple SOWs for different markets starting January 2025."

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Document background
This document type is essential for businesses operating in Indonesia that require a structured framework for ongoing service relationships. The Master Service Agreement And Statement of Work combination provides a comprehensive yet flexible approach to managing service delivery relationships under Indonesian law. It is particularly relevant when parties anticipate multiple projects or service engagements over time, requiring a stable general framework (MSA) while maintaining flexibility for specific project details through individual SOWs. The document must comply with Indonesian Civil Code requirements, data protection regulations, and relevant sector-specific legislation. It is commonly used in technology services, consulting engagements, and professional services relationships where scope, deliverables, and commercial terms may vary across different projects while maintaining consistent general terms.
Suggested Sections

1. Parties: Identification and details of the contracting parties, including registration numbers and authorized representatives

2. Background: Context of the agreement, relationship between parties, and general purpose of the MSA and SOW framework

3. Definitions: Comprehensive list of defined terms used throughout the agreement

4. Scope of Services: General framework for services to be provided under the MSA and SOW structure

5. SOW Process: Procedures for proposing, approving, and executing individual SOWs

6. Service Standards: Quality standards, performance metrics, and service level requirements

7. Fees and Payment Terms: General payment terms, invoicing procedures, and payment dispute resolution

8. Term and Termination: Duration of the MSA, renewal provisions, and termination rights

9. Intellectual Property Rights: Ownership and licensing of pre-existing and newly created IP

10. Confidentiality: Protection of confidential information and trade secrets

11. Data Protection: Compliance with Indonesian data protection laws and data handling procedures

12. Representations and Warranties: Standard warranties regarding service delivery and legal compliance

13. Indemnification: Mutual indemnification obligations and procedures

14. Limitation of Liability: Caps on liability and excluded damages

15. Force Majeure: Events excusing performance and related procedures

16. Dispute Resolution: Process for resolving disputes, including jurisdiction and governing law

17. General Provisions: Standard boilerplate provisions including notices, assignment, and amendments

Optional Sections

1. Regulatory Compliance: Required for heavily regulated industries or when specific regulatory frameworks apply

2. Insurance: Detailed insurance requirements, recommended when services involve significant risks

3. Security Requirements: Necessary when services involve access to sensitive systems or information

4. Business Continuity: Important for critical services or long-term strategic relationships

5. Anti-Corruption Compliance: Required for international contracts or when dealing with government entities

6. Foreign Exchange Provisions: Necessary for cross-border services with foreign currency payments

7. Personnel Requirements: Important when specific qualifications or security clearances are required

8. Environmental Compliance: Necessary for services with environmental impacts

9. Change Control: Required for complex technical services or long-term projects

Suggested Schedules

1. SOW Template: Standard template for individual Statements of Work

2. Rate Card: Standard rates for services and personnel categories

3. Service Level Agreement: Detailed service levels, metrics, and related penalties/remedies

4. Security Protocols: Detailed security requirements and procedures

5. Approved Subcontractors: List of pre-approved subcontractors and their approved scope

6. Data Processing Agreement: Detailed terms for handling personal data in compliance with Indonesian law

7. Business Continuity Plan: Detailed procedures for ensuring service continuity

8. Key Personnel: List of key personnel and their roles

9. Technical Requirements: Detailed technical specifications and requirements

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok成人版 | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions




































































Clauses















































Relevant Industries

Information Technology

Professional Services

Consulting

Manufacturing

Telecommunications

Business Process Outsourcing

Healthcare Services

Engineering Services

Financial Services

Construction and Infrastructure

Education and Training

Research and Development

Relevant Teams

Legal

Procurement

Finance

Operations

Commercial

Risk Management

Compliance

Project Management Office

Business Development

Vendor Management

Relevant Roles

Chief Legal Officer

Legal Director

Contract Manager

Procurement Manager

Project Manager

Commercial Director

Chief Financial Officer

Operations Director

Business Development Manager

Risk Management Officer

Compliance Officer

General Counsel

Senior Legal Counsel

Vendor Management Lead

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks, 聽Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination, 聽Severance Pay, Governing Law, Entire Agreemen

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Master Service Agreement And Statement Of Work

An Indonesian law-governed agreement establishing terms for ongoing service relationships with project-specific SOWs, ensuring regulatory compliance while facilitating business operations.

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Mutual Service Agreement

An Indonesian law-governed Mutual Service Agreement establishing reciprocal service provisions between two parties, with bilateral obligations and performance standards.

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