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Mutual Referral Agreement
"I need a Mutual Referral Agreement under Indonesian law between my technology consulting firm and a software development company, with specific provisions for data protection and a 5% referral fee structure, to be effective from March 1, 2025."
1. Parties: Identification of the parties entering into the referral agreement, including full legal names, registration numbers, and addresses
2. Background: Context of the agreement, brief description of each party's business, and purpose of entering into the referral arrangement
3. Definitions: Definitions of key terms used throughout the agreement for clarity and legal certainty
4. Scope of Agreement: Description of the referral arrangement, including types of referrals covered and territorial scope
5. Referral Process: Detailed process for making and accepting referrals, including communication methods and timeframes
6. Compensation and Payment Terms: Structure of referral fees, payment calculations, payment schedule, and invoicing requirements
7. Obligations of Parties: Specific responsibilities and commitments of each party in the referral relationship
8. Representations and Warranties: Standard representations and warranties from each party regarding their capacity and authority
9. Confidentiality: Provisions protecting confidential information shared during the referral process
10. Term and Termination: Duration of the agreement and circumstances under which it can be terminated
11. Governing Law and Dispute Resolution: Specification of Indonesian law as governing law and dispute resolution mechanisms
12. General Provisions: Standard boilerplate clauses including notices, amendments, and entire agreement provisions
1. Data Protection and Privacy: Detailed provisions for handling personal data, recommended when referrals involve sharing customer information
2. Non-Compete and Non-Solicitation: Restrictions on competitive activities, recommended for high-value or sensitive business sectors
3. Marketing and Branding: Guidelines for using each party's branding in referral activities, useful when public promotion is involved
4. Quality Control: Standards and metrics for referral quality, important for maintaining service standards
5. Training and Support: Provisions for training and supporting staff involved in referral process, useful for complex products/services
6. Compliance with Industry Regulations: Specific compliance requirements, necessary for regulated industries like financial services
7. Force Majeure: Provisions for unforeseen circumstances, recommended for long-term agreements or volatile markets
1. Schedule A - Referral Fee Structure: Detailed breakdown of referral fees, commission rates, and calculation methods
2. Schedule B - Referral Process Flowchart: Visual representation of the referral process and procedures
3. Schedule C - Required Information for Referrals: List of mandatory information needed when making referrals
4. Schedule D - Reporting Templates: Standard templates for tracking and reporting referrals
5. Appendix 1 - Contact Details: Key contact persons and their details for both parties
6. Appendix 2 - Service Level Agreement: Specific performance metrics and service standards if applicable
Authors
Financial Services
Technology
Healthcare
Professional Services
Real Estate
Education
Insurance
Telecommunications
Consulting
Retail
Tourism and Hospitality
Manufacturing
Legal
Business Development
Sales
Marketing
Compliance
Operations
Commercial
Partnerships
Strategy
Account Management
Business Development Manager
Partnership Manager
Legal Counsel
Chief Executive Officer
Commercial Director
Sales Director
Marketing Manager
Channel Manager
Compliance Officer
Operations Manager
Account Manager
Strategic Alliance Manager
Chief Commercial Officer
Business Strategy Manager
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