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Service Agreement Between Two Companies Template for Indonesia

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Key Requirements PROMPT example:

Service Agreement Between Two Companies

"I need a Service Agreement Between Two Companies under Indonesian law for IT maintenance services, including data security requirements and service level agreements, with the agreement starting from March 1, 2025."

Document background
This Service Agreement Between Two Companies is essential for establishing legally binding service arrangements in the Indonesian business context. It should be used when one company wishes to engage another company to provide specific services on a continuing basis. The agreement ensures compliance with Indonesian law while protecting both parties' interests through clear definition of services, obligations, and commercial terms. It incorporates necessary elements required by Indonesian civil law and commercial regulations, including the Civil Code and sector-specific regulations. The document is particularly important for establishing clear performance metrics, payment terms, and risk allocation between the contracting parties, while providing mechanisms for dispute resolution under Indonesian jurisdiction.
Suggested Sections

1. Parties: Identification of the service provider and service recipient with complete legal details

2. Background: Context of the agreement and general business purpose

3. Definitions and Interpretation: Key terms used in the agreement and rules for interpretation

4. Scope of Services: Detailed description of services to be provided

5. Term and Commencement: Duration of the agreement and start date

6. Service Provider's Obligations: Key responsibilities and commitments of the service provider

7. Service Recipient's Obligations: Key responsibilities and commitments of the service recipient

8. Fees and Payment Terms: Pricing, payment schedule, and related financial terms

9. Performance Standards: Quality metrics and service levels to be maintained

10. Intellectual Property Rights: Ownership and usage rights of IP created or used in services

11. Confidentiality: Protection of confidential information and trade secrets

12. Liability and Indemnification: Risk allocation and protection against claims

13. Force Majeure: Provisions for unforeseen circumstances and their handling

14. Termination: Conditions and process for ending the agreement

15. Dispute Resolution: Process for handling disagreements and jurisdictional matters

16. General Provisions: Standard legal clauses including notices, amendments, and governing law

Optional Sections

1. Personnel Requirements: Used when specific staff qualifications or security clearances are required

2. Data Protection: Required when personal data processing is involved in service delivery

3. Insurance: Included when specific insurance coverage is required for service delivery

4. Compliance with Specific Regulations: Added when services are in regulated industries

5. Service Credits: Used when performance-linked penalties are part of the arrangement

6. Business Continuity: Important for critical services requiring disaster recovery planning

7. Exit Management: Needed for complex services requiring transition planning

8. Anti-Bribery and Corruption: Important for high-value contracts or government-related services

9. Environmental Compliance: Required when services have environmental impact

Suggested Schedules

1. Service Description Schedule: Detailed technical specifications of services

2. Service Levels and KPIs: Specific performance metrics and measurement methods

3. Fee Schedule: Detailed breakdown of fees, rates, and payment terms

4. Personnel Schedule: Key personnel, qualifications, and roles

5. Equipment and Facilities: List of equipment or facilities to be provided by either party

6. Approved Subcontractors: List of pre-approved subcontractors if applicable

7. Form of Change Order: Template for documenting changes to services

8. Security Requirements: Detailed security protocols and requirements

9. Implementation Timeline: Project phases and milestone dates

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok成人版 | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions



















































Clauses









































Relevant Industries

Information Technology

Professional Services

Manufacturing

Logistics and Transportation

Construction

Healthcare

Financial Services

Telecommunications

Energy

Education

Facilities Management

Business Process Outsourcing

Engineering Services

Consulting Services

Research and Development

Relevant Teams

Legal

Procurement

Operations

Commercial

Finance

Compliance

Risk Management

Business Development

Project Management

Account Management

Service Delivery

Contract Administration

Relevant Roles

Legal Counsel

Contract Manager

Commercial Director

Chief Executive Officer

Chief Operating Officer

Procurement Manager

Business Development Manager

Operations Director

Project Manager

Risk Manager

Compliance Officer

Finance Director

General Manager

Account Manager

Service Delivery Manager

Industries









Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks, 聽Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination, 聽Severance Pay, Governing Law, Entire Agreemen

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