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Termination Request Letter For Disconnection Of Internet for Indonesia

Termination Request Letter For Disconnection Of Internet Template for Indonesia

A formal written request document used in Indonesia to initiate the termination of internet service with a provider. This document adheres to Indonesian telecommunications regulations, particularly Law No. 36 of 1999 on Telecommunications and Consumer Protection Law No. 8 of 1999. It contains essential customer identification details, service information, requested termination date, and acknowledgment of terms. The letter serves as an official record of the termination request and typically includes provisions for equipment return, final billing arrangements, and any applicable early termination considerations under Indonesian law.

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Termination Request Letter For Disconnection Of Internet

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What is a Termination Request Letter For Disconnection Of Internet?

The Termination Request Letter For Disconnection Of Internet is a crucial document used in Indonesia when a customer wishes to formally end their internet service subscription. This document is essential for maintaining clear communication between customers and service providers, ensuring compliance with Indonesian telecommunications regulations, particularly Law No. 36 of 1999 and Consumer Protection Law No. 8 of 1999. It should be used when a customer needs to terminate their internet service for any reason, whether due to relocation, service dissatisfaction, or other circumstances. The letter must include specific details such as customer identification, account information, service details, requested termination date, and acknowledgment of any outstanding obligations. This formal request helps protect both parties' interests and ensures proper documentation of the service termination process within the Indonesian legal framework.

What sections should be included in a Termination Request Letter For Disconnection Of Internet?

1. Sender's Details: Full name, address, customer ID/account number, and contact information of the requesting customer

2. Date: Current date of the letter

3. Recipient's Details: Internet Service Provider's name, department (if applicable), and complete address

4. Subject Line: Clear indication that this is a service termination request

5. Service Details: Specific details of the internet service being terminated, including package type and installation address

6. Termination Request: Clear statement requesting service termination and desired termination date

7. Account Status Declaration: Statement confirming all outstanding payments will be settled

8. Equipment Return: Acknowledgment of any equipment that needs to be returned

9. Closing: Professional closing with signature block and contact information

What sections are optional to include in a Termination Request Letter For Disconnection Of Internet?

1. Reason for Termination: Optional explanation of why service is being terminated - include if required by provider or if might help process request

2. Early Termination Acknowledgment: Include if contract is being terminated before minimum term, acknowledging any applicable fees

3. Final Bill Instructions: Special instructions for final bill delivery or payment method

4. Service Transfer Request: Include if requesting transfer of service to new address instead of complete termination

5. Refund Request: Include if requesting refund of security deposit or prepaid amounts

What schedules should be included in a Termination Request Letter For Disconnection Of Internet?

1. Proof of Identity: Copy of valid government ID of the account holder

2. Latest Bill: Copy of most recent internet service bill showing account details

3. Original Contract: Copy of original service agreement (if required by provider)

4. Payment History: Record of recent payments (if relevant to termination process)

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok成人版 | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Jurisdiction

Indonesia

Document Type

Termination Letter

Cost

Free to use
Relevant legal definitions




















Clauses















Relevant Industries

Telecommunications

Information Technology

Internet Service Providers

Consumer Services

Retail

Corporate Services

Legal Services

Administrative Services

Customer Service

Utilities

Relevant Teams

Legal

Administration

Operations

Customer Service

Facilities Management

Contract Management

Corporate Services

Information Technology

Procurement

Compliance

Relevant Roles

Office Manager

Administrative Assistant

Facilities Manager

Legal Counsel

Customer Service Representative

Account Manager

Operations Manager

Procurement Officer

Contract Administrator

Business Manager

Property Manager

IT Manager

Corporate Secretary

Compliance Officer

Industries





Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks, 聽Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination, 聽Severance Pay, Governing Law, Entire Agreemen

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