Document background
The Terms and Conditions Service Agreement serves as a foundational legal document for businesses operating in Indonesia's service sector, particularly those offering digital or electronic services. This document is essential for companies seeking to establish clear service parameters while ensuring compliance with Indonesian regulations, including the ITE Law, Consumer Protection Law, and data privacy requirements. It should be used when launching new services, updating existing service terms, or establishing business-to-consumer or business-to-business service relationships in Indonesia. The agreement typically covers service scope, user obligations, data protection, payment terms, and dispute resolution mechanisms, while incorporating specific requirements for electronic transactions under Indonesian law.
