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The Vehicle Repair Agreement serves as a crucial legal framework for automotive repair services in Indonesia, establishing clear terms between repair workshops and vehicle owners. This document is essential when providing professional vehicle repair services, whether for individual vehicles or fleet maintenance. It complies with Indonesian regulations, including Consumer Protection Law No. 8 of 1999 and Ministry of Industry regulations governing automotive workshops. The agreement covers all aspects of vehicle repairs, from initial assessment to warranty terms, incorporating provisions for pricing, parts usage, service standards, and liability allocation. It's designed to protect both service providers and customers while ensuring compliance with local automotive industry standards and consumer protection requirements.

1. Parties: Identification of the repair shop (service provider) and the vehicle owner (customer), including complete business/personal details and contact information

2. Background: Brief context explaining the purpose of the agreement and the general nature of the vehicle repair services to be provided

3. Definitions: Clear definitions of key terms used throughout the agreement, including technical repair terms and contract-specific terminology

4. Scope of Services: Detailed description of the repair services to be provided, including general repair procedures and standard operating procedures

5. Vehicle Details: Specific information about the vehicle including make, model, year, VIN, current mileage, and known conditions

6. Service Terms and Conditions: General terms governing the repair services, including standard procedures, timeframes, and service standards

7. Pricing and Payment Terms: Details of service costs, payment methods, payment schedule, and handling of additional repairs or parts

8. Warranty and Guarantees: Terms of warranty coverage for repairs and parts, including duration and conditions of warranty

9. Customer Obligations: Responsibilities of the vehicle owner, including providing accurate information and timely authorization for repairs

10. Liability and Insurance: Allocation of risks, insurance requirements, and limitation of liability provisions

11. Term and Termination: Duration of the agreement and conditions for termination by either party

12. Governing Law and Dispute Resolution: Applicable Indonesian law and procedures for resolving disputes between parties