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1. Sender's Details: Full name, position, department, and contact information of the person making the complaint
2. Recipient's Details: Name and position of the person receiving the complaint (typically HR manager or immediate supervisor)
3. Subject Line: Clear identification that this is a formal complaint, including date and reference number if applicable
4. Introduction: Brief statement identifying this as a formal complaint and naming the co-worker involved
5. Details of the Incident(s): Specific description of the incident(s), including dates, times, locations, and context
6. Impact Statement: Description of how the behavior has affected work performance, workplace environment, or personal well-being
7. Previous Actions Taken: Description of any informal attempts to resolve the issue or previous related incidents
8. Requested Resolution: Clear statement of what outcome or action you are seeking
9. Closing Statement: Professional closing indicating willingness to provide additional information and participate in the resolution process
1. Witness Information: Include when there are witnesses to the incident(s) who can corroborate the complaint
2. Health and Safety Concerns: Include when the complaint involves workplace safety or health issues
3. Previous Complaint References: Include when this complaint is related to or follows previous formal complaints
4. Immediate Action Request: Include when the situation requires urgent intervention or immediate action
5. Confidentiality Statement: Include when the matter is particularly sensitive or involves confidential information
1. Evidence Log: Chronological list of incidents with dates, times, and brief descriptions
2. Supporting Documentation: Copies of relevant emails, messages, photographs, or other documentary evidence
3. Witness Statements: Written statements from witnesses who observed the incident(s)
4. Previous Correspondence: Copies of any previous relevant communications about the issue
5. Medical Reports: If applicable, medical documentation related to any health impacts (with appropriate privacy considerations)
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Professional Services
Public Sector
Hospitality
Construction
Transportation
Telecommunications
Non-Profit
Legal Services
Media and Entertainment
Human Resources
Legal
Operations
Administration
Management
Compliance
Employee Relations
Corporate Affairs
Industrial Relations
Workplace Relations
Employee
Manager
Supervisor
Human Resources Officer
Department Head
Team Leader
Project Manager
Administrator
Coordinator
Director
Executive
Associate
Specialist
Consultant
Analyst
Officer
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