Document background
The Customer Privacy Notice is a mandatory document required under the General Data Protection Regulation (GDPR) and Irish Data Protection Act 2018 for any organization processing personal data of individuals in Ireland. This document must be provided to customers at the time their personal data is collected and serves as the primary means of fulfilling the organization's transparency obligations under Article 13 and 14 of the GDPR. The notice should be written in clear, plain language and must include specific information about data processing activities, customer rights, and the organization's data protection practices. It needs regular updates to reflect changes in data processing activities or regulatory requirements and should be easily accessible to all customers.
