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1. TUPE Provisions: Required when staff transfer is involved, detailing transfer of employment obligations

2. Specialized Facility Requirements: Include for facilities with specific technical requirements like data centers or laboratories

3. Client Equipment and Systems: Required when client provides equipment or systems for service delivery

4. Energy Management: Include for contracts with specific energy efficiency requirements or targets

5. Security Requirements: For facilities requiring specific security measures or clearances

6. Environmental Management: Include when specific environmental standards or certifications are required

7. Change Control: Detailed change management procedures for complex or long-term contracts

8. Disaster Recovery: Required for critical facilities or services requiring business continuity planning

1. Schedule 1 - Service Specifications: Detailed specifications of all services to be provided

2. Schedule 2 - Key Performance Indicators: Detailed KPIs, measurement methods, and reporting requirements

3. Schedule 3 - Pricing and Fee Structure: Detailed breakdown of fees, rates, and pricing mechanisms

4. Schedule 4 - Site Information: Facility details, plans, and relevant technical information

5. Schedule 5 - Staff and Key Personnel: Details of key staff, qualifications, and organizational structure

6. Schedule 6 - Equipment and Assets: List of equipment, tools, and assets provided by either party

7. Schedule 7 - Reports and Documentation: Required reports, formats, and submission frequencies

8. Schedule 8 - Insurance Requirements: Detailed insurance requirements and minimum coverage levels

9. Appendix A - Form of Performance Bond: Standard form for performance bond if required

10. Appendix B - Service Level Credits: Calculation and application of service level credits or deductions

11. Appendix C - Change Control Procedures: Detailed procedures for implementing and documenting changes