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1. Parties: Identification of the Agency and the Client, including full legal names, registered addresses, and company registration numbers
2. Background: Context of the agreement and brief description of the parties' business relationship
3. Definitions: Definitions of key terms used throughout the contract
4. Scope of Services: Detailed description of social media services to be provided by the Agency
5. Term and Termination: Duration of the agreement, renewal terms, and termination conditions
6. Agency Obligations: Specific responsibilities and commitments of the Agency
7. Client Obligations: Client's responsibilities, including provision of materials and approvals
8. Fees and Payment Terms: Pricing structure, payment schedule, and invoicing details
9. Intellectual Property Rights: Ownership and usage rights of content, materials, and creative works
10. Data Protection and GDPR Compliance: Terms ensuring compliance with data protection laws and GDPR requirements
11. Confidentiality: Protection of confidential information shared between parties
12. Performance Metrics and Reporting: KPIs, reporting requirements, and performance evaluation criteria
13. Warranties and Representations: Guarantees made by both parties regarding their capabilities and services
14. Limitation of Liability: Limits on liability and indemnification provisions
15. General Provisions: Standard legal clauses including governing law, notices, and entire agreement
1. Subcontractor Terms: Terms governing the use of subcontractors by the Agency - include when Agency may use third-party services
2. International Services: Additional terms for services provided across multiple jurisdictions - include for international clients
3. Crisis Management: Procedures for handling social media crises - include for high-profile clients
4. Content Approval Process: Detailed content review and approval workflow - include for clients requiring strict oversight
5. Brand Guidelines Compliance: Specific terms ensuring adherence to client's brand guidelines - include for established brands
6. Training and Support: Terms for additional training or support services - include when offering these services
7. Non-Compete Clause: Restrictions on working with competing clients - include when handling sensitive industry information
1. Schedule 1: Service Level Agreement: Detailed breakdown of services, response times, and performance standards
2. Schedule 2: Fee Schedule: Comprehensive pricing structure, including all service tiers and additional costs
3. Schedule 3: Approved Social Media Platforms: List of platforms covered under the agreement and specific requirements for each
4. Schedule 4: Reporting Templates: Standard formats for performance reports and analytics
5. Schedule 5: Data Processing Agreement: Detailed GDPR-compliant data processing terms and procedures
6. Schedule 6: Content Calendar Template: Structure and process for content planning and scheduling
7. Appendix A: Key Personnel: List of key team members and their roles
8. Appendix B: Emergency Contact Protocol: Procedures and contacts for urgent situations or crisis management
Retail
Technology
Entertainment
Fashion
Food and Beverage
Healthcare
Financial Services
Education
Tourism and Hospitality
Professional Services
E-commerce
Non-profit Organizations
Real Estate
Sports and Recreation
Media and Publishing
Consumer Goods
Legal
Marketing
Digital Communications
Brand Management
Procurement
Operations
Compliance
Business Development
Creative Services
Account Management
Social Media
Content Creation
Digital Strategy
Risk Management
Marketing Director
Social Media Manager
Digital Marketing Manager
Brand Manager
Communications Director
Content Manager
Business Development Manager
Operations Manager
Legal Counsel
Procurement Manager
Agency Account Manager
Digital Strategy Director
Chief Marketing Officer
Compliance Officer
Contract Manager
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