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1. Parties: Identification of the company and the social media contractor
2. Background: Context of the agreement and brief description of the parties' intentions
3. Definitions: Key terms used throughout the agreement, including social media platforms, deliverables, and technical terminology
4. Scope of Services: Detailed description of social media services to be provided, including platforms to be managed and content types
5. Term and Termination: Duration of the agreement and conditions for ending the relationship
6. Payment Terms: Compensation, payment schedule, expenses, and invoicing procedures
7. Independent Contractor Status: Clear establishment of contractor relationship and not employment
8. Intellectual Property Rights: Ownership and licensing of content created, including photos, videos, and written content
9. Confidentiality: Protection of sensitive information, including client data and marketing strategies
10. Data Protection and GDPR Compliance: Obligations regarding personal data handling and privacy requirements
11. Social Media Policies and Guidelines: Standards for content creation, brand voice, and platform-specific requirements
12. Performance Metrics: Key performance indicators and reporting requirements
13. Representations and Warranties: Guarantees regarding service quality and compliance with laws
14. Limitation of Liability: Boundaries of responsibility and liability caps
15. General Provisions: Standard boilerplate clauses including governing law, notices, and amendments
1. Non-Compete: Restrictions on working with competitors, used when contractor has access to sensitive competitive information
2. Equipment and Resources: Provisions regarding tools and software, used when company provides specific resources
3. Crisis Management: Procedures for handling social media crises, recommended for high-profile accounts
4. Content Approval Process: Detailed approval workflows, needed for clients requiring strict oversight
5. Substitute Personnel: Terms for using subcontractors or team members, relevant for agencies or larger contractors
6. Training Requirements: Mandatory training or certification requirements, used when specific qualifications are needed
7. Insurance Requirements: Professional liability insurance obligations, important for larger contracts
8. Service Level Agreement: Specific performance standards and response times, used for time-sensitive accounts
1. Schedule 1 - Service Specifications: Detailed breakdown of social media services, platforms, and posting frequencies
2. Schedule 2 - Fee Schedule: Detailed pricing structure, including base fees and additional services
3. Schedule 3 - Brand Guidelines: Company's brand voice, visual guidelines, and content standards
4. Schedule 4 - Approved Social Media Platforms: List of platforms to be managed and specific requirements for each
5. Schedule 5 - Reporting Templates: Standard formats for performance reports and analytics
6. Appendix A - Content Calendar Template: Template for planning and scheduling social media content
7. Appendix B - Crisis Communication Protocol: Step-by-step procedures for managing social media crises
8. Appendix C - Data Processing Agreement: GDPR-compliant data processing terms and procedures
Retail
E-commerce
Technology
Entertainment
Hospitality
Fashion
Food and Beverage
Professional Services
Healthcare
Education
Non-profit
Financial Services
Real Estate
Travel and Tourism
Sports and Recreation
Media and Publishing
Consumer Goods
Automotive
Beauty and Cosmetics
Arts and Culture
Marketing
Digital Communications
Brand Management
Public Relations
Content Creation
Legal
Compliance
Human Resources
Digital Strategy
Creative Services
Community Management
Analytics
Brand Development
Corporate Communications
Social Media Manager
Digital Marketing Director
Content Creator
Community Manager
Digital Communications Specialist
Brand Manager
Marketing Manager
Communications Director
Digital Strategy Consultant
Social Media Strategist
Content Strategist
Digital Marketing Coordinator
Public Relations Manager
Brand Communications Manager
Chief Marketing Officer
Head of Digital
Digital Content Producer
Influencer Relations Manager
Social Media Analytics Specialist
Digital Compliance Officer
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