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The Telephone Complaint Letter is a crucial document used in the Indian telecommunications sector when formal grievances need to be registered against telephone service providers. This document type is specifically designed to comply with Indian consumer protection laws and TRAI regulations, serving as an official record of communication between consumers and service providers. It should be used when informal resolution attempts have failed or when a formal record of the complaint is necessary. The letter typically includes detailed account information, specific grievances, chronological documentation of the issue, and clear demands for resolution. It forms the basis for potential escalation to consumer courts or the telecommunications ombudsman if the issue remains unresolved.

1. Sender's Details: Full name, address, contact number, and customer account number of the complainant

2. Recipient's Details: Name and address of the telephone service provider, department, and any relevant reference numbers

3. Subject Line: Clear and concise description of the complaint topic

4. Date of Letter: Current date of writing the complaint letter

5. Service Details: Telephone number, type of service, and account details being complained about

6. Problem Description: Detailed explanation of the issue, including dates, times, and specific incidents

7. Previous Communications: Reference to any previous attempts to resolve the issue, including dates and reference numbers

8. Requested Resolution: Clear statement of what action or resolution is expected from the service provider

9. Closing Statement: Professional closing with timeline for expected response and any regulatory escalation warnings if applicable