The Acknowledgement of Cancellation Letter is a crucial business document used in the Malaysian legal context when one party needs to formally confirm the receipt and acceptance of a cancellation request from another party. This document is typically issued following the receipt of a cancellation request for a contract, service, or subscription, and serves as official evidence that both parties are aware of and agree to the termination. Under Malaysian law, particularly the Contracts Act 1950, having written documentation of such acknowledgments helps prevent future disputes and provides clear evidence of when and how the business relationship was terminated. The letter typically includes essential details such as reference to the original agreement, effective cancellation date, and any relevant terms or conditions associated with the cancellation.
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1. Letter Header: Complete letterhead including date, reference number, and addressee details
2. Subject Line: Clear identification of the letter's purpose - Acknowledgement of Cancellation of [Agreement/Service/Product]
3. Reference Details: Original agreement/contract details including reference numbers and dates
4. Cancellation Confirmation: Express acknowledgement of the cancellation request and its receipt date
5. Effective Date: Clear statement of when the cancellation takes effect
6. Closing: Standard letter closing with signature block and company details
1. Outstanding Payments: Include when there are any pending financial matters to be settled
2. Refund Details: Include when any refunds are due to be processed
3. Remaining Obligations: Include when there are post-cancellation obligations that need to be fulfilled by either party
4. Return of Materials: Include when physical items or documents need to be returned
5. Confidentiality Reminder: Include when the original agreement contained confidentiality provisions that survive cancellation
6. Future Relations: Include when maintaining a positive business relationship is important or future business is anticipated
1. Original Cancellation Request: Copy of the original cancellation request received from the other party
2. Payment Settlement Statement: If applicable, detailed breakdown of any final payments or refunds
3. Handover Checklist: If applicable, list of items or documents to be returned or transferred between parties
Relevant legal definitions
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