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Cease And Desist Collection Agency

Cease And Desist Collection Agency Template for Malaysia

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Key Requirements PROMPT example:

Cease And Desist Collection Agency

"I need a Cease and Desist Collection Agency letter in response to ABC Collections repeatedly calling my elderly parents and visiting my workplace in Kuala Lumpur, despite my requests to stop and communicate only through my lawyer."

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Document background
This Cease And Desist Collection Agency letter is a critical legal tool used in Malaysia when individuals or businesses face aggressive or improper debt collection practices. It serves as a formal warning and demand for the immediate termination of collection activities that may violate Malaysian law, particularly the Debt Collection Act 2012. The document is typically employed when collection agencies engage in harassment, make excessive contact, violate privacy rights, or use intimidation tactics. It includes specific details about the debt in question, documented instances of improper collection practices, and references to relevant Malaysian legislation that protects debtors' rights. The letter establishes a clear record of the demand to cease activities and can serve as crucial evidence if further legal action becomes necessary.
Suggested Sections

1. Sender and Recipient Details: Full legal names, addresses, and contact information of both parties

2. Subject Line: Clear identification of the letter as a Cease and Desist notice and any relevant account numbers

3. Debt Information: Details of the alleged debt, including account numbers and claimed amounts

4. Collection Agency's Actions: Specific description of the collection agency's conduct that necessitates this letter

5. Legal Basis: Citation of relevant Malaysian laws being violated, particularly the Debt Collection Act 2012

6. Formal Demand: Clear statement demanding immediate cessation of all collection activities

7. Consequences: Statement of legal actions that will be taken if the demand is not honored

8. Response Timeline: Specific deadline for the collection agency to comply and confirm cessation

9. Closing: Formal closing, signature block, and contact information for response

Optional Sections

1. Debt Dispute: Include when the underlying debt is disputed or believed to be erroneous

2. Previous Communication Log: Include when there have been multiple prior attempts to resolve the issue

3. Regulatory Violations: Include when specific Malaysian regulatory requirements have been violated

4. Third Party Authorization: Include when the letter is being sent by a legal representative

5. Medical or Hardship Declaration: Include when collection activities are causing specific health issues or severe hardship

Suggested Schedules

1. Communication Log: Chronological list of all communications from the collection agency

2. Evidence Documents: Copies of relevant correspondence, recordings, or other evidence of improper collection practices

3. Debt Documentation: Copies of relevant debt statements or dispute evidence

4. Medical Certificates: If applicable, medical documentation showing harassment impact

5. Power of Attorney: If applicable, documentation showing authority to act on behalf of the affected party

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok³ÉÈË°æ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions



















Clauses















Relevant Industries

Financial Services

Banking

Legal Services

Retail

Healthcare

Telecommunications

Utilities

Education

Insurance

Relevant Teams

Legal

Compliance

Risk Management

Finance

Customer Service

Collections

Corporate Affairs

Consumer Protection

Regulatory Affairs

Relevant Roles

Legal Counsel

Compliance Officer

Risk Manager

Credit Controller

Collections Manager

Financial Director

Customer Service Manager

Debt Recovery Specialist

Consumer Rights Advocate

Corporate Secretary

Chief Financial Officer

Legal Administrator

Industries






Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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