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1. Parties: Identification of the company and the social media contractor, including full legal names, registration numbers, and addresses
2. Background: Context of the agreement and brief description of the parties' intention to enter into a contractor relationship for social media services
3. Definitions: Key terms used throughout the agreement, including technical social media terms and legal definitions
4. Scope of Services: Detailed description of social media services to be provided, platforms to be managed, and deliverables
5. Term and Termination: Duration of the agreement, renewal terms, and conditions for termination by either party
6. Compensation and Payment Terms: Fee structure, payment schedule, expenses policy, and invoicing requirements
7. Independent Contractor Status: Clear statement of contractor status and not employment relationship, including tax and benefits implications
8. Content Guidelines and Approval Process: Standards for social media content, approval workflows, and content restrictions
9. Intellectual Property Rights: Ownership and licensing of created content, existing IP, and brand assets
10. Confidentiality: Protection of confidential information, trade secrets, and business data
11. Data Protection and Privacy: Compliance with PDPA 2010 and handling of personal data in social media management
12. Performance Standards: Expected service levels, quality metrics, and reporting requirements
13. Representations and Warranties: Parties' assertions about their capacity and authority to enter agreement
14. Limitation of Liability: Caps on liability and exclusions of certain types of damages
15. General Provisions: Standard clauses including governing law, notices, amendment process, and entire agreement
1. Non-Compete: Restrictions on working with competitors, used when contractor has access to sensitive strategic information
2. Crisis Management: Procedures for handling social media crises or reputation management issues
3. Training and Support: Terms for any training or support provided by the company to the contractor
4. Insurance: Requirements for professional liability or other insurance coverage
5. Subcontracting: Terms allowing or prohibiting the use of subcontractors
6. Equipment and Tools: Provisions regarding supply and use of necessary software, hardware, or other tools
7. Compliance with Platform Policies: Specific obligations to comply with various social media platform terms of service
1. Schedule A - Service Level Agreement: Detailed metrics, response times, and performance indicators for social media management
2. Schedule B - Fee Schedule: Detailed breakdown of fees, rates, and payment terms
3. Schedule C - Brand Guidelines: Company's branding requirements, voice, and style guide for social media
4. Schedule D - Content Calendar Template: Format and requirements for content planning and scheduling
5. Schedule E - Approved Social Media Platforms: List of platforms to be managed and specific requirements for each
6. Appendix 1 - Reporting Templates: Standard formats for regular performance and analytics reporting
7. Appendix 2 - Emergency Contact Protocol: List of key contacts and procedures for urgent situations or crises
Retail
E-commerce
Food and Beverage
Fashion and Apparel
Technology
Entertainment
Healthcare
Education
Professional Services
Travel and Tourism
Real Estate
Financial Services
Consumer Goods
Non-Profit Organizations
Sports and Recreation
Marketing
Digital
Communications
Brand Management
Public Relations
Content Creation
Customer Experience
Social Media
Legal
Procurement
Human Resources
Social Media Manager
Digital Marketing Specialist
Content Creator
Community Manager
Digital Communications Specialist
Brand Ambassador
Social Media Strategist
Digital Content Producer
Social Media Consultant
Marketing Communications Manager
Digital Brand Manager
Influencer Relations Manager
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