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1. Parties: Identification of the staffing agency and the client company, including full legal names and registration details
2. Background: Context of the agreement and brief description of the parties' business relationship
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of staffing services to be provided by the agency
5. Agency Obligations: Core responsibilities of the staffing agency including recruitment, screening, and compliance with employment laws
6. Client Obligations: Responsibilities of the client company including workplace safety, supervision, and communication
7. Fees and Payment Terms: Pricing structure, payment terms, and invoicing procedures
8. Compliance with Laws: Commitment to comply with relevant Malaysian employment laws and regulations
9. Confidentiality: Protection of confidential information and trade secrets
10. Liability and Indemnification: Allocation of risks and responsibilities between parties
11. Term and Termination: Duration of the agreement and conditions for termination
12. General Provisions: Standard legal clauses including notices, amendments, and governing law
1. Non-Solicitation: Restrictions on hiring temporary staff directly, used when the agency wants to protect its workforce
2. Insurance Requirements: Specific insurance coverage requirements, included when additional risk management is needed
3. Performance Metrics: Service level agreements and KPIs, used for larger or more complex staffing arrangements
4. Data Protection: Detailed PDPA compliance procedures, included when significant personal data processing is involved
5. International Placement: Additional provisions for international worker placement, used when foreign workers are involved
6. Dispute Resolution: Specific dispute resolution procedures, included for high-value or complex arrangements
1. Schedule A - Fee Structure: Detailed breakdown of all fees, markup percentages, and payment terms
2. Schedule B - Required Worker Qualifications: Specific qualifications, skills, and experience requirements for different positions
3. Schedule C - Service Level Requirements: Detailed performance metrics and service standards
4. Schedule D - Compliance Checklist: List of required compliance documents and certifications
5. Schedule E - Standard Operating Procedures: Detailed procedures for worker requisition, replacement, and management
6. Appendix 1 - Required Forms: Standard forms for worker requisition, timesheets, and performance evaluation
7. Appendix 2 - Insurance Certificates: Copies of required insurance policies and certificates
Manufacturing
Construction
Information Technology
Healthcare
Hospitality
Retail
Financial Services
Oil and Gas
Electronics
Agriculture
Logistics
Professional Services
Human Resources
Legal
Procurement
Operations
Finance
Compliance
Risk Management
Facility Management
Project Management
Human Resources Director
Procurement Manager
Legal Counsel
Operations Manager
HR Business Partner
Talent Acquisition Manager
Compliance Officer
Finance Director
Contract Administrator
Risk Manager
Facility Manager
Project Manager
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