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1. Sender's Details: Complete contact information of the complainant including name, employee ID, designation, department
2. Recipient's Details: Name, designation, and department of the person to whom the complaint is addressed (usually HR Manager, Department Head, or immediate supervisor)
3. Subject Line: Clear, concise description of the complaint's nature
4. Date: Date when the complaint letter is written
5. Salutation: Formal greeting to the recipient
6. Introduction: Brief statement identifying yourself and your position, and the purpose of writing
7. Complaint Details: Detailed description of the issue, including specific incidents, dates, and impact
8. Previous Actions Taken: Description of any steps already taken to resolve the issue informally
9. Requested Resolution: Clear statement of the desired outcome or resolution
10. Closing: Professional closing statement with signature
1. Witness Information: Include if there are witnesses to the incident(s) being complained about
2. Related Policies: Reference to specific company policies or procedures that have been violated
3. Impact Statement: Detailed description of how the issue has affected work performance or well-being
4. Timeline of Events: Chronological listing of relevant events if the complaint involves multiple incidents
5. Legal References: Include if the complaint involves violation of specific labor laws or regulations
1. Supporting Documents: Copies of relevant emails, communications, or other documentation supporting the complaint
2. Evidence Log: Chronological list of all supporting evidence with brief descriptions
3. Witness Statements: Written statements from witnesses, if applicable
4. Previous Correspondence: Copies of any previous communications regarding the issue
5. Medical Certificates: If the complaint involves health and safety issues or medical conditions
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Human Resources
Legal
Administration
Operations
Finance
Information Technology
Customer Service
Production
Quality Assurance
Research and Development
Sales
Marketing
Facilities Management
Supply Chain
Public Relations
Employee
Manager
Supervisor
HR Manager
Department Head
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